{"meta":{"page":1,"per_page":50,"max_per_page":100,"total":1,"total_is_capped":false,"direct_labels_cover":0,"predictions_cover":1,"direct_label_status":"direct model label, unvalidated","prediction_status":"machine_predicted_unvalidated (Codex and Gemma teacher distillation)","score_status":"score_only:v0-immature-baseline (scores rank; they never assert a category)","snapshot":{"source":"OpenAlex, pinned release, all 482 partitions","release":"2026-06-24","frame_built":"2026-07-12","author_layer_release":"2026-06-26"},"query_hash":"056828d2e088","filters":{"venue":"Asian Journal of Social Science Studies"}},"results":[{"id":"W7130926660","doi":"10.20849/ajsss.v5i4.850","title":"The Power of Customer Relationship Management – A New Marketing Trend for Hospitality in Globalization Context","year":2021,"lang":"","type":"article","venue":"Asian Journal of Social Science Studies","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":0,"is_retracted":false,"has_abstract":true,"routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true},"ca_institutions":"","funders":"","keywords":"Hospitality; Customer relationship management; Hospitality industry; Scope (computer science); Globalization; Context (archaeology); Service (business); Hospitality management studies; Quarter (Canadian coin)","authors":[{"name":"Ha Nguyen Van","is_ca":false},{"name":"Thanh Ly Luu","is_ca":false}],"retraction":null,"screen_n_in":null,"score":{"opus":0.03733744773711688,"gpt":0.3233007790418903,"spread":0.2859633313047734,"validation_status":"score_only:v0-immature-baseline"},"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.002480571,0.0003330765,0.000317248,0.001690886,0.001678052,0.008567621,0.0005889766,0.001496914,0.004915746],"category_scores_gemma":[0.002098606,0.0001832642,0.0003104669,0.003330951,0.003393271,0.008267425,0.001759196,0.002586591,0.0006606432],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.003435816,"about_ca_system_score_gemma":0.003338899,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.003516437,"about_ca_topic_score_gemma":0.004587183,"domain_scores_codex":[0.9976934,0.001047979,0.00007179291,0.0002741999,0.0007238757,0.0001887149],"domain_scores_gemma":[0.9959069,0.001925889,0.000576736,0.0001387154,0.00101701,0.0004346898],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"not_applicable","study_design_scores_codex":[0.0001037969,0.0001392939,0.0132485,0.004518948,0.00006830442,0.002461666,0.04572794,0.0003188991,0.00272943,0.2723702,0.0756077,0.5827053],"study_design_scores_gemma":[0.000008354939,0.0001358186,0.01507554,0.002215097,0.00003104971,0.001995195,0.0419733,0.0006240641,0.0007318928,0.02509842,0.9120485,0.00006282127],"study_design_candidate":"not_applicable","study_design_consensus":null,"genre_codex":"other","genre_gemma":"empirical","genre_scores_codex":[0.1075943,0.3221267,0.01298842,0.2011914,0.004299295,0.0001935353,0.0002814092,0.0002476652,0.3510774],"genre_scores_gemma":[0.6995462,0.2226612,0.008731619,0.02227156,0.004576446,0.000116244,0.0002069988,0.0001273267,0.04176239],"genre_candidate":"empirical","genre_consensus":null,"teacher_disagreement_score":0.008567621,"threshold_uncertainty_score":0.02492875,"prediction_status":"machine_predicted_unvalidated"},"labels":[],"label_agreement":null}]}