{"meta":{"page":1,"per_page":50,"max_per_page":100,"total":9,"total_is_capped":false,"direct_labels_cover":0,"predictions_cover":9,"direct_label_status":"direct model label, unvalidated","prediction_status":"machine_predicted_unvalidated (Codex and Gemma teacher distillation)","score_status":"score_only:v0-immature-baseline (scores rank; they never assert a category)","snapshot":{"source":"OpenAlex, pinned release, all 482 partitions","release":"2026-06-24","frame_built":"2026-07-12","author_layer_release":"2026-06-26"},"query_hash":"898485403d6e","filters":{"venue":"International Journal of Service Industry Management"}},"results":[{"id":"W2075578818","doi":"10.1108/09564230310489231","title":"The influence of satisfaction, trust and switching barriers on customer retention in a continuous purchasing setting","year":2003,"lang":"en","type":"article","venue":"International Journal of Service Industry Management","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":697,"is_retracted":false,"has_abstract":true,"routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false},"ca_institutions":"Wilfrid Laurier University","funders":"","keywords":"Customer satisfaction; Customer retention; Business; Purchasing; Marketing; Purchasing process; Service provider; Service (business); Service quality","authors":[{"name":"Chatura Ranaweera","is_ca":true},{"name":"Jaideep Prabhu","is_ca":false}],"retraction":null,"screen_n_in":null,"score":{"opus":0.01375568832295963,"gpt":0.2556903696141496,"spread":0.24193468129119,"validation_status":"score_only:v0-immature-baseline"},"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001955126,0.0001432296,0.0001766854,0.0004438019,0.0001494084,0.0002642744,0.0003506377,0.0001003842,0.00004355595],"category_scores_gemma":[0.0001859526,0.000118209,0.00005494793,0.0004086483,0.00003316145,0.00098675,0.0001132314,0.0005503875,0.00000939654],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0001022214,"about_ca_system_score_gemma":0.0000258626,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0008863187,"about_ca_topic_score_gemma":0.0003402251,"domain_scores_codex":[0.9982464,0.00006204737,0.0007180411,0.0001584557,0.0006269916,0.0001880988],"domain_scores_gemma":[0.9983736,0.00009381042,0.0008573344,0.000136145,0.0005138676,0.00002522879],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0006244665,0.0002040367,0.7678794,0.0006703136,0.0007656171,0.0002506642,0.001923806,0.04222567,0.001360683,0.09756515,0.0006946179,0.08583559],"study_design_scores_gemma":[0.003114413,0.00004304857,0.9158729,0.001913187,0.0001634103,0.00007754163,0.03144991,0.001791434,0.0001176239,0.007619411,0.03741852,0.000418588],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9894244,0.00003953595,0.00003820005,0.005931393,0.0005114501,0.0001394579,8.413126e-7,0.000009783219,0.003904906],"genre_scores_gemma":[0.9966343,0.00003096186,0.00008217681,0.002975587,0.0002035646,0.000004281319,0.00000108177,0.00001245451,0.00005559605],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.1479935,"threshold_uncertainty_score":0.4820422,"prediction_status":"machine_predicted_unvalidated"},"labels":[],"label_agreement":null},{"id":"W1490587702","doi":"10.1108/09564230710826250","title":"The validity of the SERVQUAL and SERVPERF scales","year":2007,"lang":"en","type":"article","venue":"International Journal of Service Industry Management","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":386,"is_retracted":false,"has_abstract":true,"routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false},"ca_institutions":"HEC Montréal","funders":"","keywords":"SERVQUAL; Predictive power; Predictive validity; Context (archaeology); Scale (ratio); Psychology; Service quality; Marketing; Business; Service (business); Clinical psychology","authors":[{"name":"François A. Carrillat","is_ca":true},{"name":"Fernando Jaramillo","is_ca":false},{"name":"Jay Prakash Mulki","is_ca":false}],"retraction":null,"screen_n_in":null,"score":{"opus":0.03638837902816044,"gpt":0.2867491155187756,"spread":0.2503607364906152,"validation_status":"score_only:v0-immature-baseline"},"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.002224638,0.0001346622,0.0001477382,0.000154738,0.0001914485,0.0002306417,0.001236535,0.0001052398,0.00005521732],"category_scores_gemma":[0.0000455744,0.00008221989,0.000100377,0.000386382,0.00007707795,0.0006265717,0.000661873,0.0004700866,0.00001279475],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00004803134,"about_ca_system_score_gemma":0.00001732716,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0003369743,"about_ca_topic_score_gemma":0.001049229,"domain_scores_codex":[0.9981243,0.00002762989,0.0006504506,0.0001201536,0.0008855123,0.0001919569],"domain_scores_gemma":[0.9980072,0.0001328395,0.0008035846,0.0002219979,0.0008130115,0.00002131824],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.001244865,0.001034168,0.6196524,0.00149434,0.002384245,0.0002755161,0.001307349,0.001762902,0.0006485833,0.215637,0.0159371,0.1386215],"study_design_scores_gemma":[0.001169662,0.00001901945,0.8014378,0.0003660051,0.0001735632,0.00005146765,0.00813565,0.0004786038,0.0003164921,0.007121906,0.1805177,0.0002120997],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9610881,0.00007729163,0.00008831849,0.03085972,0.001678344,0.0001278511,0.000002643796,0.0000107421,0.006066983],"genre_scores_gemma":[0.9907249,0.000033101,0.00006719545,0.007679638,0.001267812,0.000001314369,0.000001666847,0.0000109626,0.0002134624],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.2085151,"threshold_uncertainty_score":0.335283,"prediction_status":"machine_predicted_unvalidated"},"labels":[],"label_agreement":null},{"id":"W2155681216","doi":"10.1108/09564230210431965","title":"Contact personnel, physical environment and the perceived corporate image of intangible services by new clients","year":2002,"lang":"en","type":"article","venue":"International Journal of Service Industry Management","topic":"Corporate Identity and Reputation","field":"Business, Management and Accounting","cited_by":293,"is_retracted":false,"has_abstract":true,"routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false},"ca_institutions":"Université de Moncton","funders":"","keywords":"Business; Marketing; Perception; Service (business); Order (exchange); Multilevel model; Knowledge management; Psychology; Computer science; Finance","authors":[{"name":"Nha Nguyen","is_ca":true},{"name":"Gaston LeBlanc","is_ca":true}],"retraction":null,"screen_n_in":null,"score":{"opus":0.01968200639595643,"gpt":0.2157170621027978,"spread":0.1960350557068413,"validation_status":"score_only:v0-immature-baseline"},"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0002971693,0.0001479092,0.0002168966,0.0001619283,0.00008748643,0.000307722,0.0005139461,0.00006693955,0.0004165906],"category_scores_gemma":[0.000007231456,0.0001085609,0.0000898044,0.0001774129,0.00006099227,0.001209727,0.0002811773,0.0002761616,0.00007725677],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00005129895,"about_ca_system_score_gemma":0.000006338975,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0006914805,"about_ca_topic_score_gemma":0.00003415809,"domain_scores_codex":[0.998614,0.00002102949,0.0004303344,0.0001497097,0.0006498025,0.0001351719],"domain_scores_gemma":[0.99839,0.000030183,0.001176169,0.0001138766,0.0002643805,0.00002539145],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"observational","study_design_scores_codex":[0.01033502,0.0115417,0.2091248,0.006633833,0.02081214,0.002518961,0.03779181,0.04038915,0.05609978,0.176962,0.2194476,0.2083432],"study_design_scores_gemma":[0.06448124,0.0005146213,0.3590734,0.004226249,0.004524522,0.0003624334,0.08552641,0.2230916,0.001268613,0.08853304,0.1656367,0.002761221],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9875509,0.0001176518,0.0001576412,0.008998509,0.0004515538,0.0001884923,0.000004915179,0.000009755561,0.00252059],"genre_scores_gemma":[0.9960499,0.0001696916,0.0001392801,0.001997084,0.0008788742,0.000002886457,0.00001326714,0.00001316308,0.0007358608],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.205582,"threshold_uncertainty_score":0.4561375,"prediction_status":"machine_predicted_unvalidated"},"labels":[],"label_agreement":null},{"id":"W2000703245","doi":"10.1108/09564230010340788","title":"Multiple roles of consumption emotions in post‐purchase satisfaction with extended service transactions","year":2000,"lang":"en","type":"article","venue":"International Journal of Service Industry Management","topic":"Emotions and Moral Behavior","field":"Psychology","cited_by":289,"is_retracted":false,"has_abstract":true,"routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false},"ca_institutions":"Wilfrid Laurier University; McGill University","funders":"","keywords":"Consumption (sociology); Customer satisfaction; Context (archaeology); Perception; Service (business); Database transaction; Psychology; Service provider; Marketing; Social psychology; Consumer behaviour; Business; Computer science; Sociology","authors":[{"name":"Laurette Dubé","is_ca":true},{"name":"Kalyani Menon","is_ca":true}],"retraction":null,"screen_n_in":null,"score":{"opus":0.03163519359019781,"gpt":0.3200942895435037,"spread":0.2884590959533059,"validation_status":"score_only:v0-immature-baseline"},"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["insufficient_payload"],"consensus_categories":[],"category_scores_codex":[0.0002025622,0.0001461863,0.0001815493,0.0004869276,0.00004614795,0.00003021141,0.0002997692,0.0001602094,0.006938071],"category_scores_gemma":[0.000002540552,0.0001357463,0.00006914941,0.0003322375,0.00003049332,0.0003641054,0.00001438364,0.0005059445,0.00007503356],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0001326918,"about_ca_system_score_gemma":0.00003525404,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.001268417,"about_ca_topic_score_gemma":0.006943773,"domain_scores_codex":[0.9985942,0.00007740752,0.0005561452,0.0001743725,0.0004331485,0.0001647821],"domain_scores_gemma":[0.9987993,0.00003447492,0.0003129092,0.0001851952,0.0005886911,0.00007942969],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"observational","study_design_scores_codex":[0.003927688,0.005426466,0.1558038,0.0001734153,0.002292666,0.001100387,0.007007665,0.04661511,0.002960344,0.002287491,0.0004250259,0.7719799],"study_design_scores_gemma":[0.003309064,0.000192251,0.9901522,0.0003199617,0.0001607631,0.0003419375,0.003892044,0.0002404046,0.0001229781,0.00006397325,0.001055693,0.0001487785],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9911963,0.00003125648,0.001163248,0.005929772,0.0004294109,0.0002215516,0.00006331231,0.00001654146,0.0009486572],"genre_scores_gemma":[0.9973637,0.00005645862,0.001111627,0.0006796636,0.00007880745,0.00001978074,0.00002090528,0.00001665025,0.0006523338],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.8343483,"threshold_uncertainty_score":0.9939697,"prediction_status":"machine_predicted_unvalidated"},"labels":[],"label_agreement":null},{"id":"W2000674974","doi":"10.1108/09564230410532493","title":"Outpatient appointment scheduling with urgent clients in a dynamic, multi‐period environment","year":2004,"lang":"en","type":"article","venue":"International Journal of Service Industry Management","topic":"Healthcare Operations and Scheduling Optimization","field":"Health Professions","cited_by":99,"is_retracted":false,"has_abstract":true,"routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false},"ca_institutions":"University of Calgary; Brock University","funders":"","keywords":"Scheduling (production processes); Waiting period; Operations management; Computer science; Business; Operations research; Economics; Engineering","authors":[{"name":"Kenneth J. Klassen","is_ca":true},{"name":"Thomas R. Rohleder","is_ca":true}],"retraction":null,"screen_n_in":null,"score":{"opus":0.046174170512704,"gpt":0.3773566917002346,"spread":0.3311825211875306,"validation_status":"score_only:v0-immature-baseline"},"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0007719925,0.0001912688,0.0002382494,0.0004102305,0.0001872605,0.00003824323,0.0004028769,0.0002330717,0.0003414741],"category_scores_gemma":[0.00003192423,0.0001590791,0.0000513659,0.0002186747,0.00002002012,0.0002926243,0.000174278,0.001171983,0.00008314972],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001935183,"about_ca_system_score_gemma":0.000361205,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0002087927,"about_ca_topic_score_gemma":0.0003166481,"domain_scores_codex":[0.9972892,0.0001498547,0.001150851,0.0002432638,0.0008304165,0.0003363545],"domain_scores_gemma":[0.9984503,0.00002794123,0.0006144449,0.0001993306,0.0004857391,0.0002222227],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"simulation_or_modeling","study_design_gemma":"observational","study_design_scores_codex":[0.0004240099,0.001187305,0.02486553,0.0001196631,0.0002945753,0.0003887256,0.005613943,0.9607527,0.00004006337,0.001247791,0.00001581851,0.005049844],"study_design_scores_gemma":[0.09066683,0.004498588,0.4387088,0.02489895,0.0005720355,0.0004158844,0.2160699,0.1739197,0.0002544317,0.001680517,0.04522638,0.003088],"study_design_candidate":"simulation_or_modeling","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9384646,0.00007275461,0.03285668,0.02613012,0.00105247,0.0009141198,0.00001256838,0.00001773082,0.0004789482],"genre_scores_gemma":[0.934032,0.0001924495,0.06186322,0.003433243,0.0001437209,0.00008663846,0.00003400182,0.00002749093,0.0001872345],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.786833,"threshold_uncertainty_score":0.6487057,"prediction_status":"machine_predicted_unvalidated"},"labels":[],"label_agreement":null},{"id":"W1591706532","doi":"10.1108/09564230410532510","title":"Self‐service with a smile?","year":2004,"lang":"en","type":"article","venue":"International Journal of Service Industry Management","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":83,"is_retracted":false,"has_abstract":true,"routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":true},"ca_institutions":"McMaster University","funders":"","keywords":"Service recovery; Business; Service (business); Marketing; Customer satisfaction; Key (lock); Process management; Service provider; Service quality; Computer science; Computer security","authors":[{"name":"Devashish Pujari","is_ca":true}],"retraction":null,"screen_n_in":null,"score":{"opus":0.02203975210653996,"gpt":0.2553593969941976,"spread":0.2333196448876576,"validation_status":"score_only:v0-immature-baseline"},"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0005013436,0.0002549589,0.0002504049,0.0005590888,0.0001001089,0.0004437068,0.001357197,0.000160249,0.0003978059],"category_scores_gemma":[0.000009319772,0.0002148321,0.00009095811,0.000911713,0.00001870008,0.001884898,0.0003611454,0.0006512213,0.0004179199],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0002044819,"about_ca_system_score_gemma":0.00007397282,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.001068403,"about_ca_topic_score_gemma":0.0009348943,"domain_scores_codex":[0.997654,0.00001161085,0.0006234685,0.0002383711,0.001183716,0.0002888846],"domain_scores_gemma":[0.9972944,0.00001969745,0.0007529993,0.0002568365,0.001631374,0.0000446903],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"not_applicable","study_design_scores_codex":[0.006538002,0.01210363,0.05682642,0.008748116,0.01749613,0.014804,0.008694177,0.1711202,0.0004824832,0.6303281,0.02075182,0.05210696],"study_design_scores_gemma":[0.01573048,0.0001618625,0.06262525,0.002546422,0.001138906,0.0006475894,0.01659342,0.001352714,0.0002229649,0.01940711,0.8780873,0.001486005],"study_design_candidate":"not_applicable","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.8424253,0.00006592894,0.0006708928,0.1099021,0.001749973,0.0003198519,0.000005083474,0.0001456067,0.04471523],"genre_scores_gemma":[0.9218383,0.0000214057,0.002908875,0.07197512,0.003033454,0.00001201712,0.00001824371,0.0000444619,0.000148137],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.8573354,"threshold_uncertainty_score":0.8760601,"prediction_status":"machine_predicted_unvalidated"},"labels":[],"label_agreement":null},{"id":"W2051162522","doi":"10.1108/09564230710732911","title":"Exploring consumer experience of social power during service consumption","year":2007,"lang":"en","type":"article","venue":"International Journal of Service Industry Management","topic":"Emotions and Moral Behavior","field":"Psychology","cited_by":51,"is_retracted":false,"has_abstract":true,"routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false},"ca_institutions":"Wilfrid Laurier University","funders":"","keywords":"Marketing; Service (business); Power (physics); Psychology; Service provider; Consumer behaviour; Focus group; Business; Consumption (sociology); Social psychology; Sociology","authors":[{"name":"Kalyani Menon","is_ca":true},{"name":"Harvir S. Bansal","is_ca":true}],"retraction":null,"screen_n_in":null,"score":{"opus":0.1609130266069199,"gpt":0.3884048857971243,"spread":0.2274918591902044,"validation_status":"score_only:v0-immature-baseline"},"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["insufficient_payload"],"consensus_categories":[],"category_scores_codex":[0.0003819702,0.000128946,0.0001665917,0.0003673785,0.00006208153,0.00002993824,0.0005184427,0.0001268144,0.002166612],"category_scores_gemma":[0.000005354501,0.0001307878,0.00008018543,0.0002321868,0.00003655753,0.0004166802,0.0001427253,0.000417572,0.00007586151],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0001258415,"about_ca_system_score_gemma":0.00001343393,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0001163587,"about_ca_topic_score_gemma":0.00003337063,"domain_scores_codex":[0.9983446,0.00003362579,0.0006974054,0.0001528986,0.0005585385,0.0002129086],"domain_scores_gemma":[0.9984937,0.0000291813,0.0005325428,0.0001391112,0.0007257023,0.00007978024],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.006280161,0.007147235,0.5426408,0.0008261359,0.007237087,0.008730032,0.1596492,0.0007258352,0.07967523,0.08948661,0.003477216,0.0941245],"study_design_scores_gemma":[0.001602002,0.00004099255,0.9665728,0.0001916406,0.00007632408,0.0001939686,0.02306333,0.000001969011,0.003021176,0.00003070103,0.005046217,0.0001588429],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9918318,0.00003659909,0.0001795595,0.001281856,0.0023192,0.0001012074,0.000008403768,0.00001471595,0.004226708],"genre_scores_gemma":[0.99831,0.00001815669,0.0003577144,0.0006344143,0.0002429715,0.000009263507,0.000003240438,0.00001470789,0.0004095848],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.423932,"threshold_uncertainty_score":0.9987456,"prediction_status":"machine_predicted_unvalidated"},"labels":[],"label_agreement":null},{"id":"W2072342930","doi":"10.1108/09564230710737808","title":"Networks and Australian professional services in newly emerging markets of Asia","year":2007,"lang":"en","type":"article","venue":"International Journal of Service Industry Management","topic":"International Business and FDI","field":"Business, Management and Accounting","cited_by":25,"is_retracted":false,"has_abstract":true,"routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false},"ca_institutions":"Carleton University","funders":"","keywords":"Underpinning; Originality; Process (computing); Knowledge management; Business; Scope (computer science); Emerging markets; Qualitative research; Process management; Marketing; Computer science; Sociology; Engineering","authors":[{"name":"Susan Freeman","is_ca":false},{"name":"David Cray","is_ca":true},{"name":"Mark Sandwell","is_ca":false}],"retraction":null,"screen_n_in":null,"score":{"opus":0.01250080506462157,"gpt":0.2704544542201403,"spread":0.2579536491555187,"validation_status":"score_only:v0-immature-baseline"},"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001062487,0.0001756905,0.00021966,0.0009021036,0.00004232334,0.0001351905,0.0006594196,0.0001597846,0.0002811181],"category_scores_gemma":[0.00001370816,0.0001606689,0.00006332565,0.0004715059,0.00002924431,0.00121277,0.0003620402,0.0004620462,0.000007314376],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00007326972,"about_ca_system_score_gemma":0.00001693448,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0003957737,"about_ca_topic_score_gemma":0.000243496,"domain_scores_codex":[0.9979652,0.00001026412,0.0008490466,0.0001718172,0.0007649483,0.0002387482],"domain_scores_gemma":[0.9981049,0.00004100063,0.0008595571,0.00009889037,0.0008692728,0.00002633501],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.002751374,0.001328316,0.752174,0.001573048,0.001362602,0.001915915,0.0004510853,0.02412527,0.0006535773,0.09539262,0.004533073,0.1137391],"study_design_scores_gemma":[0.002002591,0.00001223207,0.9515933,0.001469471,0.00006573166,0.00005384623,0.003256195,0.006111738,0.00005765183,0.002117101,0.03301962,0.0002405713],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9740148,0.00007672561,0.0004512477,0.01062727,0.002355402,0.000159921,0.000002362459,0.00001215674,0.01230014],"genre_scores_gemma":[0.9951781,0.00002664369,0.000374293,0.002532183,0.001415129,0.000002433731,0.00001368841,0.00001738485,0.0004401632],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.1994192,"threshold_uncertainty_score":0.6551887,"prediction_status":"machine_predicted_unvalidated"},"labels":[],"label_agreement":null},{"id":"W1531806835","doi":"10.1108/09564230810869739","title":"Examining the role of service climate in health care","year":2008,"lang":"en","type":"article","venue":"International Journal of Service Industry Management","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":25,"is_retracted":false,"has_abstract":true,"routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":true},"ca_institutions":"University of Victoria","funders":"","keywords":"LISREL; Structural equation modeling; Empowerment; Psychology; Job satisfaction; Service quality; Business; Service provider; Service (business); Nursing; Marketing; Social psychology; Medicine; Computer science; Economics","authors":[{"name":"Claudia Steinke","is_ca":true}],"retraction":null,"screen_n_in":null,"score":{"opus":0.04311370929907159,"gpt":0.2827099513635825,"spread":0.2395962420645109,"validation_status":"score_only:v0-immature-baseline"},"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0009406942,0.0001761215,0.0002797444,0.0004990438,0.0001235916,0.00009247181,0.001231939,0.0001067503,0.0001886736],"category_scores_gemma":[0.00001628284,0.000144001,0.00007468579,0.0007979179,0.00002768534,0.0008729101,0.0005038776,0.0005948379,0.00005055776],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.000143977,"about_ca_system_score_gemma":0.00006490167,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.003957328,"about_ca_topic_score_gemma":0.001666807,"domain_scores_codex":[0.997621,0.00004366984,0.0009999668,0.0001756151,0.0008796582,0.0002801161],"domain_scores_gemma":[0.997603,0.00005161206,0.001173258,0.0002359307,0.0009114849,0.00002468648],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.001784384,0.002048616,0.6970362,0.006545632,0.001983502,0.001325631,0.0355363,0.05040248,0.0003384985,0.07495642,0.004602298,0.12344],"study_design_scores_gemma":[0.004285199,0.00008183009,0.5449392,0.002478965,0.0001400437,0.0001778688,0.1897666,0.003366553,0.0001366349,0.002180439,0.2518214,0.0006253031],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9567646,0.0005115177,0.00001332147,0.02554033,0.0007510948,0.0002139833,0.000007263563,0.00002063939,0.01617721],"genre_scores_gemma":[0.9724775,0.000100989,0.000160177,0.02634232,0.000848963,0.000006115636,0.00001544302,0.00001891595,0.00002958861],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.2472191,"threshold_uncertainty_score":0.5982322,"prediction_status":"machine_predicted_unvalidated"},"labels":[],"label_agreement":null}]}