{"id":"W115547302","doi":"","title":"CONFIGURABILITY, MATURITY, AND VALUE CO- CREATION IN SAAS: AN EXPLORATORY CASE STUDY","year":2011,"lang":"en","type":"article","venue":"Journal of the Association for Information Systems","topic":"Service and Product Innovation","field":"Business, Management and Accounting","cited_by":18,"is_retracted":false,"has_abstract":true,"ca_institutions":"Queen's University","funders":"","keywords":"Software as a service; Capability Maturity Model; Maturity (psychological); Value (mathematics); Service (business); Service Integration Maturity Model; Knowledge management; Exploratory research; Process management; Co-creation; Computer science; Business; Software; Software development; Marketing; Operating system; Psychology","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.004276932,0.00008161888,0.000169029,0.0003213269,0.0001533004,0.0003322224,0.0001349007,0.00006940203,0.000003617637],"category_scores_gemma":[0.0003419116,0.00006113634,0.00003960188,0.000358188,0.000007413689,0.006706465,0.00002565623,0.0001146534,0.000008289633],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0001498003,"about_ca_system_score_gemma":0.00002749567,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0006011998,"about_ca_topic_score_gemma":0.0001527332,"domain_scores_codex":[0.9986339,0.00006919534,0.0008112739,0.00005555038,0.0003346991,0.00009540969],"domain_scores_gemma":[0.9968665,0.0000535904,0.00197497,0.0001301643,0.0009664899,0.000008273643],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0001982257,0.0003510281,0.9344721,0.0004889748,0.0001094477,0.000005421452,0.03185888,0.0003442011,0.00007030006,0.02854478,0.001847147,0.001709439],"study_design_scores_gemma":[0.007642148,0.0003510862,0.6603616,0.0002697484,0.0003341232,0.0003209958,0.2669849,0.007975534,0.0002797366,0.008728454,0.04616197,0.0005896804],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9940062,0.00001309467,0.00006769296,0.0003161053,0.0009064463,0.0007614759,0.000004499068,0.00001522644,0.003909233],"genre_scores_gemma":[0.9989548,0.000001389936,0.00001780319,0.000575083,0.00039218,0.00001931951,0.00001095157,0.000005501373,0.00002295669],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.2741106,"threshold_uncertainty_score":0.4862025,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.04323539284502369,"score_gpt":0.2796256136582424,"score_spread":0.2363902208132187,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}