{"id":"W115547302","doi":"","title":"CONFIGURABILITY, MATURITY, AND VALUE CO- CREATION IN SAAS: AN EXPLORATORY CASE STUDY","year":2011,"lang":"en","type":"article","venue":"Journal of the Association for Information Systems","topic":"Service and Product Innovation","field":"Business, Management and Accounting","cited_by":18,"is_retracted":false,"has_abstract":true,"ca_institutions":"Queen's University","funders":"","keywords":"Software as a service; Capability Maturity Model; Maturity (psychological); Value (mathematics); Service (business); Service Integration Maturity Model; Knowledge management; Exploratory research; Process management; Co-creation; Computer science; Business; Software; Software development; Marketing; Operating system; Psychology","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.007799141,0.0003897863,0.0002958589,0.001398898,0.005639148,0.004412165,0.001252196,0.001676938,0.001661333],"category_scores_gemma":[0.0157889,0.0004097465,0.0003921048,0.00151178,0.003738342,0.004826977,0.002532375,0.002233204,0.0002439238],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.003982771,"about_ca_system_score_gemma":0.002451864,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.003984701,"about_ca_topic_score_gemma":0.00658389,"domain_scores_codex":[0.9904249,0.007350661,0.0002705612,0.0004013275,0.0009251565,0.0006272375],"domain_scores_gemma":[0.9864568,0.008734556,0.001242149,0.001192247,0.001138382,0.001235802],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"qualitative","study_design_gemma":"qualitative","study_design_scores_codex":[0.0005061995,0.004160651,0.2218621,0.0003847817,0.0000592166,0.01157213,0.5830899,0.004186404,0.01235642,0.06018215,0.001571992,0.1000679],"study_design_scores_gemma":[0.00009464173,0.001893281,0.09465843,0.0004224744,0.00008605533,0.009220793,0.7747054,0.04538598,0.01048455,0.01958741,0.04322969,0.0002312752],"study_design_candidate":"qualitative","study_design_consensus":"qualitative","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9921416,0.00005745865,0.002981182,0.0003330029,0.00000432998,0.0001179501,0.00001208355,0.00001274046,0.004339656],"genre_scores_gemma":[0.9967691,0.00005151097,0.002569855,0.0000216949,0.000002272283,0.00004374853,0.00001012278,0.000004617547,0.0005270783],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.007799141,"threshold_uncertainty_score":0.04124624,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.04323539284502369,"score_gpt":0.2796256136582424,"score_spread":0.2363902208132187,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}