{"id":"W1517971355","doi":"10.1002/9780470172223.ch27","title":"Building Customer Interface","year":2004,"lang":"en","type":"other","venue":"","topic":"Customer churn and segmentation","field":"Business, Management and Accounting","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"Western University","funders":"","keywords":"Interface (matter); Point (geometry); Customer value; Value (mathematics); Computer science; Point of sale; World Wide Web; Mathematics; Operating system; Geometry","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["insufficient_payload"],"consensus_categories":["insufficient_payload"],"category_scores_codex":[0.00005779122,0.0002148441,0.0001832653,0.0005237868,0.00003518179,0.0001989094,0.000179003,0.0001351397,0.02492644],"category_scores_gemma":[0.000008288213,0.0001901656,0.00007012708,0.0002461335,0.0000248838,0.0002309104,0.0001027025,0.0001176078,0.01255093],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00004852699,"about_ca_system_score_gemma":0.00001182697,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.002286806,"about_ca_topic_score_gemma":0.0003858274,"domain_scores_codex":[0.9992301,0.000001770893,0.0001415965,0.0002516856,0.0001823159,0.0001925135],"domain_scores_gemma":[0.9996327,0.000003734041,0.0001616841,0.0001738021,0.00002112686,0.000006990909],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"not_applicable","study_design_scores_codex":[0.000003265892,0.000025459,0.00006814641,0.0001742585,0.0000322174,0.000004373032,0.000005540337,0.00001162603,0.0001570945,0.02882961,0.9649335,0.005754975],"study_design_scores_gemma":[0.0003039346,0.000001087578,0.00002510131,0.0001556899,0.00004088239,7.1929e-7,0.00003655621,0.00003445568,0.00004434314,0.0003984565,0.9986989,0.0002598262],"study_design_candidate":"not_applicable","study_design_consensus":"not_applicable","genre_codex":"other","genre_gemma":"other","genre_scores_codex":[0.00004288121,0.0001726224,0.004816531,0.0001747707,0.0008852166,0.0002016692,0.00000132691,0.0005941757,0.9931108],"genre_scores_gemma":[0.008254602,0.00001649473,0.001341493,0.001731888,0.002509773,0.00001173691,0.00003083715,0.0004350666,0.9856681],"genre_candidate":"other","genre_consensus":"other","teacher_disagreement_score":0.03376551,"threshold_uncertainty_score":0.9882179,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01485392473971003,"score_gpt":0.2578066915043367,"score_spread":0.2429527667646267,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}