{"id":"W1517971355","doi":"10.1002/9780470172223.ch27","title":"Building Customer Interface","year":2004,"lang":"en","type":"other","venue":"","topic":"Customer churn and segmentation","field":"Business, Management and Accounting","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"Western University","funders":"","keywords":"Interface (matter); Point (geometry); Customer value; Value (mathematics); Computer science; Point of sale; World Wide Web; Mathematics; Operating system; Geometry","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.002404815,0.001136643,0.000740626,0.001762269,0.001938209,0.008415428,0.002313739,0.00234234,0.06667219],"category_scores_gemma":[0.006435803,0.001641083,0.001167372,0.001750581,0.001960178,0.01598627,0.005625171,0.003679089,0.03405489],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001600688,"about_ca_system_score_gemma":0.001505263,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.003555508,"about_ca_topic_score_gemma":0.00270342,"domain_scores_codex":[0.9970317,0.0007330328,0.0001082225,0.0004584578,0.001305088,0.0003634982],"domain_scores_gemma":[0.9973793,0.0006733591,0.00009357293,0.0007138396,0.0008977457,0.0002421218],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"not_applicable","study_design_scores_codex":[0.00008814012,0.000229172,0.001677105,0.0002493913,0.00002409939,0.0002136681,0.00165606,0.004338163,0.005641027,0.6603344,0.04404913,0.2814997],"study_design_scores_gemma":[0.00003667478,0.0001396386,0.001450768,0.0003535871,0.00005693801,0.0004499998,0.001160283,0.05987921,0.02296782,0.2313425,0.6820661,0.00009642331],"study_design_candidate":"not_applicable","study_design_consensus":null,"genre_codex":"methods","genre_gemma":"other","genre_scores_codex":[0.01493019,0.0008532691,0.6352071,0.001495575,0.0002515563,0.0003327999,0.0004061984,0.009172593,0.3373508],"genre_scores_gemma":[0.2426068,0.002369523,0.563126,0.001866434,0.0002666116,0.0006355336,0.003115455,0.009437621,0.1765759],"genre_candidate":"other","genre_consensus":null,"teacher_disagreement_score":0.06667219,"threshold_uncertainty_score":0.2230407,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01485392473971003,"score_gpt":0.2578066915043367,"score_spread":0.2429527667646267,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}