{"id":"W1525214047","doi":"10.18438/b86p75","title":"Quality of Online Chat Reference Answers Differ between Local and Consortium Library Staff: Providing Consortium Staff with More Local Information Can Mitigate these Differences","year":2010,"lang":"en","type":"article","venue":"Evidence Based Library and Information Practice","topic":"Library Science and Information Literacy","field":"Social Sciences","cited_by":1,"is_retracted":false,"has_abstract":true,"ca_institutions":"Carleton University","funders":"","keywords":"Sample (material); Computer science; Service (business); Library science; World Wide Web; Quality (philosophy); Medical education; Psychology; Medicine; Business; Marketing","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":true,"about_ca":true,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["scholarly_communication"],"consensus_categories":["scholarly_communication"],"category_scores_codex":[0.0009966098,0.0002905389,0.0003851895,0.000356884,0.000541195,0.001236848,0.0004937515,0.000226057,0.0002884208],"category_scores_gemma":[0.001115567,0.0002246972,0.00004671593,0.0007959054,0.001912038,0.5303185,0.0001715306,0.000600782,0.000009614099],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00001393788,"about_ca_system_score_gemma":0.001319623,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0002448838,"about_ca_topic_score_gemma":0.00000394616,"domain_scores_codex":[0.9967307,0.0004876929,0.001198869,0.0002334632,0.0009226712,0.0004266112],"domain_scores_gemma":[0.9953085,0.002386264,0.001313084,0.0003438485,0.0002008614,0.0004474441],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"not_applicable","study_design_scores_codex":[0.001875782,0.0002375076,0.1497006,0.001124488,0.0000943262,0.000004856276,0.04499782,0.0001169403,0.000112898,0.6646062,0.001197847,0.1359308],"study_design_scores_gemma":[0.001606002,0.0009709678,0.2589835,0.0007966005,0.00008162356,0.00001606382,0.1429007,0.0054126,0.003575501,0.0005764947,0.5840585,0.001021516],"study_design_candidate":"theoretical_or_conceptual","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9117759,0.00009309911,0.004402865,0.07656711,0.0001726629,0.000886923,0.0005088699,0.0002595501,0.005333051],"genre_scores_gemma":[0.9791652,0.000743753,0.003205054,0.01611948,0.00006843033,0.00002559871,0.0005433378,0.000009034934,0.0001201307],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.6640297,"threshold_uncertainty_score":0.9998,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02542598577817229,"score_gpt":0.296875116810108,"score_spread":0.2714491310319357,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}