{"id":"W1531162724","doi":"","title":"Examining the Reliability and Validity of RSQS Scale","year":2012,"lang":"en","type":"article","venue":"SSRN Electronic Journal","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Scale (ratio); Reliability (semiconductor); Marketing; Service quality; Context (archaeology); Business; Quality (philosophy); Customer satisfaction; Validity; Service (business); Geography; Mathematics; Statistics","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.02188238,0.0003254172,0.0005978258,0.002751475,0.0007945161,0.00131453,0.0007344501,0.0004770595,0.002489608],"category_scores_gemma":[0.07942601,0.0003117197,0.001124046,0.002166894,0.001455075,0.0009983449,0.001358119,0.001103388,0.0009485897],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0009101914,"about_ca_system_score_gemma":0.0020368,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.003686142,"about_ca_topic_score_gemma":0.00463014,"domain_scores_codex":[0.9803264,0.007743261,0.002047944,0.001052388,0.008182431,0.0006475555],"domain_scores_gemma":[0.9156731,0.04352747,0.005147454,0.004547606,0.02996565,0.001138578],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0002973606,0.0004661635,0.8707085,0.0003996582,0.0003446652,0.0001739933,0.008111778,0.0011655,0.002322836,0.004003712,0.002782838,0.1092229],"study_design_scores_gemma":[0.00008717782,0.001313381,0.9570175,0.0004676813,0.0002172868,0.0004273557,0.01156828,0.00771316,0.002657868,0.002905646,0.01553693,0.00008773931],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9735554,0.0004097715,0.007372514,0.0005370079,0.0001797479,0.0006305748,0.0007055162,0.00007834397,0.01653115],"genre_scores_gemma":[0.9906037,0.0002397175,0.006735866,0.00008292051,0.00003381311,0.0004540634,0.0005872881,0.00002749894,0.001235118],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.02188238,"threshold_uncertainty_score":0.1157264,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03234200250664539,"score_gpt":0.2524898629112918,"score_spread":0.2201478604046465,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}