{"id":"W1596300427","doi":"10.1016/s0277-9536(02)00512-9","title":"Disarmed complaints:","year":2003,"lang":"en","type":"article","venue":"Social Science & Medicine","topic":"Patient Satisfaction in Healthcare","field":"Health Professions","cited_by":27,"is_retracted":false,"has_abstract":false,"ca_institutions":"Cancer Care Ontario","funders":"","keywords":"Situational ethics; Health care; Medicine; Set (abstract data type); Value (mathematics); Nursing; Health professionals; Relation (database); Psychology; Social psychology; Political science","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["sts","insufficient_payload"],"consensus_categories":[],"category_scores_codex":[0.002150055,0.0001037491,0.00022558,0.0001337004,0.003587315,0.000002978626,0.0002275332,0.00009577352,0.002977417],"category_scores_gemma":[0.002694463,0.000079578,0.00002242547,0.001119054,0.00147978,0.0001713467,0.00002943781,0.0004718407,0.0003070192],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0005756277,"about_ca_system_score_gemma":0.0006565429,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.000539782,"about_ca_topic_score_gemma":0.00009137631,"domain_scores_codex":[0.9972702,0.0004555684,0.0004289862,0.0002938086,0.0008423999,0.0007090889],"domain_scores_gemma":[0.9986626,0.0003440088,0.0001980314,0.0001839281,0.000324551,0.0002869038],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.000007212785,0.000008499328,0.8629344,0.00004296673,0.000002136717,0.000001607465,0.03273521,1.614882e-7,0.0006134126,0.08874952,0.01218792,0.002717025],"study_design_scores_gemma":[0.001527927,0.0001188027,0.8275263,0.0002246114,0.00001332272,0.000002343074,0.03454996,0.00001519747,0.00004860816,0.01059597,0.1251594,0.000217645],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.6772017,0.00006685612,0.0003779106,0.007592594,0.005174201,0.0006815356,0.0000075105,0.0001418514,0.3087558],"genre_scores_gemma":[0.9949307,0.000009006357,0.00004229353,0.003655964,0.0005559945,0.00005975572,0.000004005383,0.000009085835,0.00073316],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.317729,"threshold_uncertainty_score":0.997934,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1444417344236234,"score_gpt":0.5090116984150298,"score_spread":0.3645699639914064,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}