{"id":"W1598992778","doi":"10.1002/cjas.1246","title":"The effect of hospitableness and servicescape on guest satisfaction in the hotel industry","year":2013,"lang":"en","type":"article","venue":"Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":85,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Servicescape; Hospitality; Hospitality industry; Psychology; Hotel management; Structural equation modeling; Multilevel model; Marketing; Business; Business administration; Tourism; Statistics; Mathematics; Political science; Service (business)","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001068199,0.0001471526,0.0002258442,0.0006248156,0.0004013934,0.001258377,0.0001947975,0.0002232452,0.004456657],"category_scores_gemma":[0.003882897,0.00008091184,0.0004252359,0.0006014239,0.0005135767,0.0003722578,0.0009154742,0.0005537363,0.0002761242],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0005272208,"about_ca_system_score_gemma":0.0005945357,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.004242298,"about_ca_topic_score_gemma":0.005863676,"domain_scores_codex":[0.9992416,0.0003128802,0.00005588956,0.00004320026,0.0001854167,0.0001609827],"domain_scores_gemma":[0.9935262,0.001690806,0.001970286,0.0001620944,0.000682886,0.00196769],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.000142238,0.0001393978,0.991842,0.00003535722,0.00006633185,0.000105723,0.0006740856,0.0001882733,0.0005559046,0.0001753657,0.0001243553,0.005950906],"study_design_scores_gemma":[0.000001409896,0.0001049385,0.9977048,0.000006925238,0.00001039248,0.00003844532,0.00158884,0.0002787497,0.00009300144,0.00003971979,0.0001284604,0.00000433115],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.99892,0.0000488121,0.00006041595,0.00003883324,0.000003074856,0.000002524589,0.00002844012,0.000001825018,0.000896047],"genre_scores_gemma":[0.999795,0.00002023507,0.00002520016,0.000005836444,0.000002616138,0.000001080938,0.00002251885,5.120071e-7,0.0001270783],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.004456657,"threshold_uncertainty_score":0.01490903,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.0525379143625229,"score_gpt":0.2941332787947508,"score_spread":0.2415953644322279,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}