{"id":"W1599150052","doi":"10.2139/ssrn.1362036","title":"Service Outsourcing: Capacity, Quality and Correlated Costs","year":2009,"lang":"en","type":"article","venue":"SSRN Electronic Journal","topic":"Supply Chain and Inventory Management","field":"Business, Management and Accounting","cited_by":23,"is_retracted":false,"has_abstract":false,"ca_institutions":"Quest University Canada","funders":"","keywords":"Business; Outsourcing; Service quality; Quality (philosophy); Operations management; Service (business); Industrial organization; Process management; Marketing; Economics","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.008754036,0.0008803545,0.001677407,0.004044084,0.00146451,0.007594062,0.002010247,0.002744148,0.01326322],"category_scores_gemma":[0.04860212,0.001310199,0.001708471,0.0108324,0.00557965,0.01128306,0.003280346,0.002670533,0.0005596272],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.006918356,"about_ca_system_score_gemma":0.005097228,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.01583436,"about_ca_topic_score_gemma":0.0169375,"domain_scores_codex":[0.9940097,0.002430347,0.0003547145,0.000411601,0.001568233,0.001225368],"domain_scores_gemma":[0.9095417,0.0668432,0.01077788,0.004350415,0.005078701,0.003408108],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"observational","study_design_scores_codex":[0.001398705,0.0004851277,0.1455705,0.0005180514,0.0007610274,0.001174773,0.001199905,0.3659183,0.001180956,0.4294353,0.004160308,0.04819698],"study_design_scores_gemma":[0.0002087478,0.0004617198,0.1415387,0.0004691087,0.0008944523,0.001142176,0.003625674,0.2339883,0.001375488,0.6114881,0.004491016,0.0003165384],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.8919654,0.006227331,0.06292807,0.004902753,0.0001598334,0.0001870425,0.0009877741,0.0001490097,0.03249277],"genre_scores_gemma":[0.9956044,0.0007552523,0.001255423,0.00003750463,0.00007163174,0.00002333646,0.0001097947,0.00002630898,0.002116289],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.01583436,"threshold_uncertainty_score":0.05019641,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02839557307974858,"score_gpt":0.2463634776694978,"score_spread":0.2179679045897492,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}