{"id":"W182726612","doi":"10.1007/978-3-642-16397-5_14","title":"A Typology Framework of Loyalty Reward Programs","year":2010,"lang":"en","type":"book-chapter","venue":"Communications in computer and information science","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":1,"is_retracted":false,"has_abstract":false,"ca_institutions":"Carleton University","funders":"","keywords":"Typology; Loyalty; Computer science; Loyalty business model; Foundation (evidence); Knowledge management; Field (mathematics); Marketing; Business; Data science; Sociology; Political science","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001562233,0.0004313783,0.0003636847,0.003657411,0.002671483,0.006066261,0.001841121,0.002168348,0.01598044],"category_scores_gemma":[0.004055568,0.0002698509,0.0005796018,0.004535884,0.006986439,0.006937843,0.001674364,0.002572558,0.001237538],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.004466446,"about_ca_system_score_gemma":0.002261164,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.004412264,"about_ca_topic_score_gemma":0.003888565,"domain_scores_codex":[0.9981244,0.00100982,0.00008037689,0.0002025936,0.0003189465,0.0002637757],"domain_scores_gemma":[0.9982408,0.000809397,0.000162469,0.000221864,0.0003537589,0.0002117013],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"theoretical_or_conceptual","study_design_scores_codex":[0.000001675659,0.000005868045,0.0001140288,0.000004775981,9.338996e-7,0.000009921378,0.0001671315,0.0001572417,0.00000971625,0.9966497,0.0007262482,0.002152756],"study_design_scores_gemma":[0.000009559554,0.00001363958,0.0004446999,0.00004564555,0.000004063887,0.00009358457,0.0008194149,0.003047921,0.00004351734,0.9725515,0.02291859,0.000007904144],"study_design_candidate":"theoretical_or_conceptual","study_design_consensus":"theoretical_or_conceptual","genre_codex":"other","genre_gemma":"empirical","genre_scores_codex":[0.028738,0.002106347,0.2255797,0.01144209,0.0003449732,0.0002872372,0.0004036301,0.0002092768,0.7308888],"genre_scores_gemma":[0.8847681,0.001665403,0.05997305,0.001238844,0.0003180028,0.0009218596,0.0003039237,0.000114755,0.050696],"genre_candidate":"empirical","genre_consensus":null,"teacher_disagreement_score":0.01598044,"threshold_uncertainty_score":0.05345994,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.04704458940074888,"score_gpt":0.298809211056849,"score_spread":0.2517646216561001,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}