{"id":"W1833801072","doi":"10.1142/s1363919615500322","title":"DETERMINANTS OF THE CUSTOMER'S PERCEPTION OF INNOVATIVENESS: AN INVESTIGATION IN EDUCATIONAL SERVICES","year":2015,"lang":"en","type":"article","venue":"International Journal of Innovation Management","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":1,"is_retracted":false,"has_abstract":true,"ca_institutions":"Université de Moncton","funders":"","keywords":"Business; Institution; Perception; Service (business); Context (archaeology); Marketing; Core (optical fiber); Service delivery framework; Curriculum; Process (computing); Higher education; Knowledge management; Educational institution; Public relations; Psychology; Pedagogy; Sociology; Computer science; Political science","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001612631,0.0001028782,0.0001739096,0.00124482,0.00002627973,0.0000591499,0.0006543946,0.00004274298,0.0000612815],"category_scores_gemma":[0.00007839742,0.00008344254,0.00004032028,0.001914748,0.00006562903,0.001720863,0.0001528844,0.0001130955,0.000009247495],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0001131002,"about_ca_system_score_gemma":0.00009271941,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0004512356,"about_ca_topic_score_gemma":0.0001777543,"domain_scores_codex":[0.9977278,0.00003973293,0.001190729,0.0001117824,0.0008437474,0.00008620504],"domain_scores_gemma":[0.9943879,0.00002032625,0.001935564,0.0001472723,0.003500222,0.000008678455],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.000190517,0.0003653051,0.8861468,0.0003283118,0.00007125175,0.000003111163,0.001200292,0.001808718,0.001356797,0.0942416,0.0003408814,0.01394644],"study_design_scores_gemma":[0.00111908,0.00002287753,0.9715821,0.0004345065,0.00002767605,0.000005136352,0.005481433,0.001551854,0.0003383752,0.01700247,0.002323619,0.00011091],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9955122,0.000009211733,0.0001196675,0.00177898,0.001036649,0.0001388802,0.00000302119,0.000004574414,0.0013968],"genre_scores_gemma":[0.99757,0.0000037705,0.000634377,0.001287124,0.0004102501,0.00000519865,0.00003031452,0.00000851253,0.00005042107],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.08543529,"threshold_uncertainty_score":0.3402688,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.04497789410022307,"score_gpt":0.3181439177753295,"score_spread":0.2731660236751064,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}