{"id":"W1881617910","doi":"10.46743/2160-3715/2012.1710","title":"Fostering Change in Organizational Culture Using a Critical Ethnographic Approach","year":2015,"lang":"en","type":"article","venue":"The Qualitative Report","topic":"Patient Satisfaction in Healthcare","field":"Health Professions","cited_by":6,"is_retracted":false,"has_abstract":true,"ca_institutions":"Queen's University","funders":"HealthForceOntario; Queen's University","keywords":"Organizational culture; Public relations; Health care; Culture change; Ethnography; Sociology; Focus group; Critical Incident Technique; Customer satisfaction; Service (business); Psychology; Nursing; Business; Marketing; Medicine; Political science; Social science","routes":{"ca_aff":true,"ca_fund":true,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.003989927,0.0001436246,0.0002477679,0.0001458655,0.0004744662,0.00000689753,0.0001199725,0.0001864983,0.00005984028],"category_scores_gemma":[0.003942891,0.0001027782,0.00003605416,0.0008209986,0.000170315,0.0002311655,0.0002270998,0.000743149,0.0000371618],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0003572408,"about_ca_system_score_gemma":0.0004064506,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.001704407,"about_ca_topic_score_gemma":0.0001297756,"domain_scores_codex":[0.9948939,0.003125196,0.0007850368,0.0002896547,0.0005106712,0.00039555],"domain_scores_gemma":[0.9975754,0.0008773548,0.0003123736,0.0003079658,0.0007649196,0.0001620074],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"qualitative","study_design_gemma":"qualitative","study_design_scores_codex":[0.00004348131,0.00003141486,0.3442857,0.0002312689,0.00001469055,0.0000335307,0.643401,0.00001580535,0.00004371831,0.01148585,0.0003191548,0.00009439543],"study_design_scores_gemma":[0.001186283,0.0001896761,0.1366251,0.0007060805,0.00003841869,0.0002655886,0.8000751,0.002576002,0.00001626006,0.05674019,0.001065691,0.0005156221],"study_design_candidate":"qualitative","study_design_consensus":"qualitative","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9725879,0.0005059648,0.008108777,0.003848132,0.001381682,0.001802287,0.00004119646,0.0001576538,0.01156636],"genre_scores_gemma":[0.993244,0.00000585322,0.005038617,0.0008456415,0.0003084909,0.0003177601,0.00005652646,0.00002919372,0.0001539079],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.2076606,"threshold_uncertainty_score":0.4720294,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.7339127673403479,"score_gpt":0.6554670684607712,"score_spread":0.07844569887957675,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}