{"id":"W1996591699","doi":"10.1016/j.ausmj.2014.03.001","title":"The Problem with Standardizing International Market Research: A Case Study from B2B Services","year":2014,"lang":"en","type":"article","venue":"Australasian Marketing Journal (AMJ)","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":3,"is_retracted":false,"has_abstract":true,"ca_institutions":"Thompson Rivers University","funders":"","keywords":"Multinational corporation; Equivalence (formal languages); Marketing; Business; Order (exchange); Global marketing; Quality (philosophy); Product (mathematics); Service quality; Customer satisfaction; Standardization; Service (business); Political science; Mathematics","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.03108299,0.0006364044,0.0006754221,0.002901756,0.01262798,0.009490835,0.00133821,0.003294331,0.002759223],"category_scores_gemma":[0.02958483,0.0004958906,0.0006952705,0.007691416,0.007985693,0.008311925,0.007059947,0.004373987,0.0004010973],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.007792759,"about_ca_system_score_gemma":0.007402387,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0174239,"about_ca_topic_score_gemma":0.02999074,"domain_scores_codex":[0.9741749,0.01982276,0.0008451343,0.0008178416,0.002453496,0.001885945],"domain_scores_gemma":[0.9730341,0.01787675,0.001767744,0.001931202,0.003084232,0.002305986],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"qualitative","study_design_gemma":"qualitative","study_design_scores_codex":[0.0002493793,0.002094708,0.0753276,0.00072868,0.00005634968,0.01809559,0.7149832,0.001029879,0.001997254,0.08710419,0.008315237,0.09001799],"study_design_scores_gemma":[0.00005450833,0.0006347688,0.0238561,0.0006775958,0.00003999752,0.004054097,0.8966685,0.001545281,0.001564639,0.005480719,0.06535836,0.00006552756],"study_design_candidate":"qualitative","study_design_consensus":"qualitative","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9383805,0.0009414384,0.005152687,0.009585762,0.00008525265,0.0004278645,0.00008247491,0.00002727709,0.04531676],"genre_scores_gemma":[0.9903328,0.001108792,0.004438644,0.001511235,0.0000527697,0.000252407,0.00006256298,0.00006034621,0.002180452],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.03108299,"threshold_uncertainty_score":0.1643845,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03386667272225864,"score_gpt":0.3031370342939917,"score_spread":0.2692703615717331,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}