{"id":"W1999860363","doi":"10.5539/ass.v10n7p57","title":"Service Quality, Satisfaction and Student Loyalty in Malaysian Private Education","year":2014,"lang":"en","type":"article","venue":"Asian Social Science","topic":"Education and Islamic Studies","field":"Social Sciences","cited_by":23,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Loyalty; Service quality; Business; Marketing; Service (business); Quality (philosophy); Services marketing","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001841353,0.0000673899,0.0001043254,0.00009880394,0.001013884,0.0001466813,0.0001916799,0.00004561569,0.00003632608],"category_scores_gemma":[0.00026366,0.0000705542,0.00001468553,0.000999902,0.0005751616,0.000365706,0.00006881348,0.00008402909,0.00002538811],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0002474018,"about_ca_system_score_gemma":0.0003887861,"about_ca_topic_candidate":true,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.007105234,"about_ca_topic_score_gemma":0.01460998,"domain_scores_codex":[0.9986385,0.0002089398,0.0001665414,0.0002534958,0.00046298,0.0002695184],"domain_scores_gemma":[0.9995742,0.0000449532,0.00009168157,0.0000847129,0.0001221183,0.00008233207],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.000001093228,0.00003856458,0.340648,0.000005534248,0.000001144344,2.377805e-8,0.08416129,5.240543e-8,0.0001288053,0.2962385,0.0001180754,0.278659],"study_design_scores_gemma":[0.00007648423,0.000006454354,0.9172741,0.000008687553,0.000002022087,1.04947e-7,0.06882303,0.000001412264,0.000008305853,0.006163874,0.007551854,0.00008364518],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.6716067,0.00001352489,0.00001704084,0.01389942,0.0004518064,0.0001343076,3.906483e-7,0.00002453452,0.3138523],"genre_scores_gemma":[0.9981537,0.00003164738,0.0001627583,0.001039784,0.0003011284,0.00001757185,5.395454e-7,0.000003262784,0.0002896501],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.5766261,"threshold_uncertainty_score":0.9995065,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02592987475956162,"score_gpt":0.3987891920210522,"score_spread":0.3728593172614906,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}