{"id":"W1999860363","doi":"10.5539/ass.v10n7p57","title":"Service Quality, Satisfaction and Student Loyalty in Malaysian Private Education","year":2014,"lang":"en","type":"article","venue":"Asian Social Science","topic":"Education and Islamic Studies","field":"Social Sciences","cited_by":23,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Loyalty; Service quality; Business; Marketing; Service (business); Quality (philosophy); Services marketing","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001050048,0.000100287,0.0002410238,0.0006229764,0.0005000617,0.001665068,0.0001941356,0.0003877313,0.002738817],"category_scores_gemma":[0.002591843,0.000114978,0.0003321961,0.0008690407,0.0004050338,0.0005889974,0.000656675,0.0005855698,0.0002890291],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0007970895,"about_ca_system_score_gemma":0.0008174727,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.01006649,"about_ca_topic_score_gemma":0.01472771,"domain_scores_codex":[0.9991473,0.0002594102,0.00007687073,0.00005134406,0.0002532382,0.0002119087],"domain_scores_gemma":[0.9975401,0.0004822376,0.0008688431,0.00007041767,0.0003256024,0.0007128148],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.00007243014,0.0002750739,0.9859795,0.00002152545,0.00003213957,0.00007827943,0.001089119,0.00009592799,0.0001195996,0.0003146705,0.0002804907,0.01164137],"study_design_scores_gemma":[0.000003178858,0.0001945511,0.9944609,0.00002423237,0.00001316052,0.0001032402,0.004026255,0.0005809286,0.00006854941,0.00009975344,0.000419534,0.000005670123],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9988297,0.00007378271,0.00002985845,0.0001117021,0.000003108976,0.000002471191,0.00002633595,0.000001262318,0.000921882],"genre_scores_gemma":[0.999587,0.00004692007,0.00001946368,0.0000218069,0.00000231082,0.00000136882,0.00002243882,4.740722e-7,0.0002983094],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.01006649,"threshold_uncertainty_score":0.02001578,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02592987475956162,"score_gpt":0.3987891920210522,"score_spread":0.3728593172614906,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}