{"id":"W2005575537","doi":"10.1108/17410400410509923","title":"ISO 9001: 2000 implementation – the North American experience","year":2004,"lang":"en","type":"article","venue":"International Journal of Productivity and Performance Management","topic":"Quality and Supply Management","field":"Business, Management and Accounting","cited_by":66,"is_retracted":false,"has_abstract":true,"ca_institutions":"Concordia University","funders":"","keywords":"Face (sociological concept); Business; Quality (philosophy); Quality management; Process (computing); Empirical research; Quality management system; Accounting; Marketing; Computer science; Sociology","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.006837765,0.0002268188,0.0002725085,0.0008112917,0.003867755,0.003127156,0.001080434,0.0008786551,0.00202734],"category_scores_gemma":[0.008686819,0.0003016223,0.0002047811,0.00395355,0.001638678,0.001911318,0.001366305,0.001692879,0.0004713825],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.01378263,"about_ca_system_score_gemma":0.03270161,"about_ca_topic_candidate":true,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.7328117,"about_ca_topic_score_gemma":0.8209847,"domain_scores_codex":[0.9932104,0.001291131,0.0002443137,0.0005072139,0.003722491,0.001024566],"domain_scores_gemma":[0.9806471,0.001581388,0.001084105,0.0006577034,0.01391177,0.002118025],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"observational","study_design_scores_codex":[0.0007548024,0.002788015,0.2243772,0.0006224075,0.00007684171,0.001872659,0.174976,0.001490137,0.007444484,0.02091503,0.06383429,0.5008481],"study_design_scores_gemma":[0.00004353162,0.0007742631,0.3242243,0.000364732,0.00006578377,0.0008751777,0.09970555,0.00110825,0.00381566,0.000630671,0.5682589,0.0001332327],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.8813247,0.003455203,0.001514455,0.01118557,0.0002088666,0.00009144193,0.0002669046,0.00008398596,0.101869],"genre_scores_gemma":[0.9641043,0.005324126,0.001826449,0.002482875,0.00003905752,0.00004126134,0.0003994407,0.00006650228,0.02571592],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.7328117,"threshold_uncertainty_score":0.5375236,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01774810368358227,"score_gpt":0.2796218414885556,"score_spread":0.2618737378049734,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}