{"id":"W2007951457","doi":"10.1016/j.jairtraman.2006.07.004","title":"Some potential issues of service quality reporting for airlines","year":2006,"lang":"en","type":"article","venue":"Journal of Air Transport Management","topic":"Aviation Industry Analysis and Trends","field":"Economics, Econometrics and Finance","cited_by":21,"is_retracted":false,"has_abstract":false,"ca_institutions":"","funders":"","keywords":"Extant taxon; Productivity; Business; Marketing; Quality (philosophy); Service quality; Quarter (Canadian coin); Service (business); Relevance (law); Value (mathematics); Operations management; Economics; Computer science","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.06624303,0.000453451,0.0007048441,0.003120775,0.004359117,0.01621354,0.005201918,0.01559704,0.01119086],"category_scores_gemma":[0.3197128,0.0006589881,0.001316296,0.006601613,0.004521934,0.01255186,0.00154066,0.006111321,0.001095538],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.006958288,"about_ca_system_score_gemma":0.006453934,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.03550645,"about_ca_topic_score_gemma":0.02896544,"domain_scores_codex":[0.9437587,0.03809405,0.003590572,0.002694504,0.01001488,0.001847239],"domain_scores_gemma":[0.5878351,0.3138529,0.02773239,0.007720917,0.05918569,0.003672979],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"observational","study_design_scores_codex":[0.0007459779,0.0004773375,0.0461877,0.0007432261,0.0001599705,0.002485815,0.007170514,0.007514932,0.0008125943,0.608085,0.2046743,0.1209426],"study_design_scores_gemma":[0.0005389015,0.001009872,0.08569632,0.003256981,0.000520602,0.003686132,0.03132031,0.07011262,0.004533293,0.4483908,0.3501415,0.0007927477],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"commentary","genre_gemma":"empirical","genre_scores_codex":[0.08720338,0.008988629,0.01328481,0.8021666,0.003578276,0.0001327011,0.000913995,0.0001711605,0.08356038],"genre_scores_gemma":[0.9074248,0.005312955,0.01561348,0.0401464,0.01488465,0.0001644372,0.0004594043,0.0001868143,0.0158071],"genre_candidate":"empirical","genre_consensus":null,"teacher_disagreement_score":0.06624303,"threshold_uncertainty_score":0.3503308,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.05030709761486322,"score_gpt":0.2874088387915666,"score_spread":0.2371017411767034,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}