{"id":"W2032925980","doi":"10.1097/00124645-200307000-00009","title":"I CARE","year":2003,"lang":"en","type":"article","venue":"Journal for Nurses in Staff Development","topic":"Patient Satisfaction in Healthcare","field":"Health Professions","cited_by":3,"is_retracted":false,"has_abstract":true,"ca_institutions":"Joseph Brant Hospital","funders":"","keywords":"Business; Customer service; Service quality; Service (business); Health care; Quality (philosophy); Healthcare service; Marketing; Process management; Nursing; Public relations; Medical education; Medicine; Political science","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001141909,0.0004605163,0.0004104802,0.0005942715,0.003006526,0.00333587,0.001425224,0.002524229,0.3064485],"category_scores_gemma":[0.007721259,0.0002252535,0.0005018191,0.0004783616,0.000888465,0.001826555,0.004208074,0.003519617,0.1225076],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.002019872,"about_ca_system_score_gemma":0.004769436,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.00681427,"about_ca_topic_score_gemma":0.01808311,"domain_scores_codex":[0.9987941,0.0002070329,0.00006809222,0.0002122716,0.0003027453,0.0004157214],"domain_scores_gemma":[0.9966596,0.0001766098,0.0002145973,0.000187211,0.0007815356,0.001980488],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"not_applicable","study_design_scores_codex":[0.00004977404,0.00007956403,0.003723869,0.0001069852,0.00001162374,0.0005747854,0.0008146964,0.00001966707,0.0002266899,0.005565677,0.8886684,0.1001584],"study_design_scores_gemma":[0.00002924978,0.00005274453,0.002071259,0.0003284693,0.00001102504,0.0009418439,0.001635002,0.00005152089,0.0001049554,0.003219569,0.9915393,0.00001504477],"study_design_candidate":"not_applicable","study_design_consensus":"not_applicable","genre_codex":"other","genre_gemma":"other","genre_scores_codex":[0.007725141,0.004579472,0.002588685,0.1505525,0.01765032,0.0003381804,0.001623704,0.001193965,0.8137481],"genre_scores_gemma":[0.06145655,0.005542301,0.004307125,0.1859279,0.005036343,0.0005382461,0.002564261,0.0004848455,0.7341425],"genre_candidate":"other","genre_consensus":"other","teacher_disagreement_score":0.3064485,"threshold_uncertainty_score":0,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.08952030511757539,"score_gpt":0.4750440951989067,"score_spread":0.3855237900813313,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}