{"id":"W2042599415","doi":"10.1108/09526860910975625","title":"Customer focus in breast cancer screening services","year":2009,"lang":"en","type":"article","venue":"International Journal of Health Care Quality Assurance","topic":"Global Cancer Incidence and Screening","field":"Medicine","cited_by":4,"is_retracted":false,"has_abstract":true,"ca_institutions":"Grieg Seafood (Canada)","funders":"","keywords":"Service delivery framework; Context (archaeology); Breast cancer screening; Business; Medicine; Service quality; Process management; Excellence; Service (business); Quality management; Marketing; Operations management; Breast cancer; Mammography; Engineering; Cancer","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.00873651,0.0001927715,0.0001815295,0.001070995,0.00185846,0.005343132,0.0009238718,0.001469557,0.00623989],"category_scores_gemma":[0.012611,0.0001528897,0.0002001073,0.001613911,0.003468844,0.001805374,0.003885685,0.0009450769,0.0005401228],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.006099105,"about_ca_system_score_gemma":0.005791462,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.008530995,"about_ca_topic_score_gemma":0.008888402,"domain_scores_codex":[0.9902227,0.006298735,0.0002528554,0.0002052235,0.00213547,0.000885139],"domain_scores_gemma":[0.9905895,0.004968135,0.001138388,0.0002768731,0.002174644,0.0008524048],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"observational","study_design_scores_codex":[0.0004117715,0.0005008545,0.09409562,0.003491645,0.00006277388,0.004540119,0.1048444,0.002451056,0.003771969,0.1733861,0.02277921,0.5896646],"study_design_scores_gemma":[0.0001442293,0.003081373,0.1816567,0.005032585,0.0002275602,0.01131052,0.2777353,0.008325708,0.009654284,0.08919514,0.413372,0.000264567],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.6651997,0.01178033,0.0235785,0.04191298,0.0003600082,0.0005965356,0.00009693894,0.0001688592,0.2563061],"genre_scores_gemma":[0.9910637,0.001539306,0.002636601,0.001823865,0.00005274442,0.00004759884,0.00002719072,0.00001201959,0.002797028],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.00873651,"threshold_uncertainty_score":0.04620361,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.05887625703480332,"score_gpt":0.4467530678664148,"score_spread":0.3878768108316115,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}