{"id":"W2043846961","doi":"10.1108/maj-08-2013-0916","title":"Does client participation in an external audit affect their satisfaction with the audit service?","year":2014,"lang":"en","type":"article","venue":"Managerial Auditing Journal","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":7,"is_retracted":false,"has_abstract":true,"ca_institutions":"Université du Québec à Montréal","funders":"","keywords":"Audit; Joint audit; Business; Auditor independence; Audit evidence; Audit plan; Accounting; Marketing; Customer satisfaction; Service (business); Quality audit; Context (archaeology); Internal audit; External auditor","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["scholarly_communication"],"consensus_categories":[],"category_scores_codex":[0.002362177,0.0002586315,0.0002697577,0.0002249155,0.0007290124,0.00122888,0.0003599943,0.00007440762,0.0004371724],"category_scores_gemma":[0.0000915881,0.000133598,0.00007793595,0.0005118575,0.00004887291,0.001776895,0.0001225761,0.0004729853,0.0001361898],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00007800559,"about_ca_system_score_gemma":0.00001932357,"about_ca_topic_candidate":true,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.001610615,"about_ca_topic_score_gemma":0.03121228,"domain_scores_codex":[0.9981051,0.0002109489,0.0004429064,0.0003153091,0.000450523,0.0004751842],"domain_scores_gemma":[0.9985867,0.000138122,0.0007613468,0.0003007772,0.0001745902,0.00003844979],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.002282396,0.0007675401,0.4612497,0.001225272,0.0002609435,0.0001572058,0.005223858,0.03951306,0.007491207,0.01664809,0.005601062,0.4595796],"study_design_scores_gemma":[0.001735537,0.0000923136,0.9522913,0.0003452855,0.0001170124,0.00002004437,0.002152747,0.01927097,0.0001060849,0.004647375,0.01873584,0.0004854788],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9864202,0.000007764773,0.002966155,0.008008789,0.0014212,0.0002461814,0.000001978157,0.0000952871,0.0008324325],"genre_scores_gemma":[0.9875643,0.00000406806,0.0001088652,0.00397066,0.00822953,0.0000281559,0.00001341545,0.00003449436,0.00004649356],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.4910416,"threshold_uncertainty_score":0.999808,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01774371710494667,"score_gpt":0.2549810069947717,"score_spread":0.237237289889825,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}