{"id":"W2060146672","doi":"10.1108/eum0000000005909","title":"Image and reputation of higher education institutions in students’ retention decisions","year":2001,"lang":"en","type":"article","venue":"International Journal of Educational Management","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":467,"is_retracted":false,"has_abstract":true,"ca_institutions":"Université de Moncton","funders":"","keywords":"Reputation; Loyalty; Perception; Loyalty business model; Business; Marketing; Higher education; Public relations; Customer retention; Psychology; Sociology; Political science","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0005034448,0.00009513296,0.0001320439,0.0009836053,0.00005136647,0.0001585194,0.0003724946,0.00003292294,0.0005532612],"category_scores_gemma":[0.0001156521,0.00009461887,0.00006757146,0.0004155731,0.00004869466,0.001386477,0.0001279265,0.000100231,0.00003224421],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0001240852,"about_ca_system_score_gemma":0.00008547561,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0002210007,"about_ca_topic_score_gemma":0.00007507137,"domain_scores_codex":[0.9984607,0.00001787327,0.0006476956,0.0001412289,0.0006401557,0.00009230927],"domain_scores_gemma":[0.9984614,0.00008190092,0.0005708044,0.0001049087,0.0007631526,0.00001781339],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"observational","study_design_scores_codex":[0.0002902342,0.002620474,0.3138771,0.0001293686,0.0002527481,0.00002145061,0.0002580902,0.0004782995,0.0002327732,0.6518286,0.007184673,0.0228262],"study_design_scores_gemma":[0.0007252255,0.000011231,0.8924928,0.0003023926,0.00005922484,0.0000201087,0.0006852801,0.00007477115,0.000003032158,0.04119888,0.06432801,0.00009909916],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9566923,0.0002576402,0.0003433936,0.01561743,0.002619807,0.0001866223,0.000002435261,0.000006063661,0.02427432],"genre_scores_gemma":[0.994801,0.0002074808,0.001800452,0.001197657,0.0008113595,0.00001410372,0.00004706573,0.000007624212,0.001113201],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.6106297,"threshold_uncertainty_score":0.6057822,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.04630956996250493,"score_gpt":0.3667644982264348,"score_spread":0.3204549282639299,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}