{"id":"W2060146672","doi":"10.1108/eum0000000005909","title":"Image and reputation of higher education institutions in students’ retention decisions","year":2001,"lang":"en","type":"article","venue":"International Journal of Educational Management","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":467,"is_retracted":false,"has_abstract":true,"ca_institutions":"Université de Moncton","funders":"","keywords":"Reputation; Loyalty; Perception; Loyalty business model; Business; Marketing; Higher education; Public relations; Customer retention; Psychology; Sociology; Political science","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.002266787,0.000143041,0.0002537649,0.001035369,0.000749349,0.001465658,0.0003963088,0.0006096294,0.003949625],"category_scores_gemma":[0.008146264,0.0001327958,0.000451435,0.001067655,0.0004431422,0.0005551854,0.0006464488,0.0009902659,0.0005042675],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0007987691,"about_ca_system_score_gemma":0.0006991623,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.01027928,"about_ca_topic_score_gemma":0.02442641,"domain_scores_codex":[0.9992549,0.0002771853,0.000059162,0.00005691073,0.0001560423,0.0001957168],"domain_scores_gemma":[0.9843736,0.00432624,0.006332871,0.0003984194,0.001392337,0.003176622],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.00006009893,0.0001886447,0.9970376,0.00000329101,0.00001673389,0.00001682125,0.0001825887,0.0000490784,0.00004348607,0.0000399169,0.0000834274,0.002278289],"study_design_scores_gemma":[0.000005520904,0.0001145053,0.9981784,0.000005821813,0.00001664395,0.00002889097,0.0009461933,0.0004560123,0.00009096987,0.00003835016,0.000114302,0.000004326813],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9995345,0.00001764653,0.00002123934,0.00004042707,0.000001606605,0.000002191596,0.00003013346,6.163845e-7,0.0003517138],"genre_scores_gemma":[0.9997955,0.000007999892,0.0000149164,0.00000676815,0.000002342318,0.000001302036,0.00003436964,2.965463e-7,0.000136423],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.01027928,"threshold_uncertainty_score":0.02043891,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.04630956996250493,"score_gpt":0.3667644982264348,"score_spread":0.3204549282639299,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}