{"id":"W2062321057","doi":"10.1057/palgrave.ejis.3000531","title":"Managing user acceptance towards enterprise resource planning (ERP) systems – understanding the dissonance between user expectations and managerial policies","year":2005,"lang":"en","type":"article","venue":"European Journal of Information Systems","topic":"ERP Systems Implementation and Impact","field":"Business, Management and Accounting","cited_by":116,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of British Columbia","funders":"University of British Columbia","keywords":"Enterprise resource planning; Cognitive dissonance; Expectancy theory; Knowledge management; Strategic information system; Soft systems methodology; Perspective (graphical); Workaround; Outcome (game theory); Information system; Psychology; Business; Management information systems; Computer science; Social psychology; Political science; Economics","routes":{"ca_aff":true,"ca_fund":true,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.01063939,0.0002484932,0.0001577947,0.0007417703,0.001622525,0.004745977,0.0006103733,0.001264892,0.001526758],"category_scores_gemma":[0.02099178,0.0001913999,0.0002190668,0.0003843157,0.002672284,0.003164718,0.001933422,0.001354028,0.0001838194],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001323458,"about_ca_system_score_gemma":0.001561953,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.001592408,"about_ca_topic_score_gemma":0.001304109,"domain_scores_codex":[0.9902048,0.007234833,0.0002521982,0.000236949,0.001405545,0.0006656931],"domain_scores_gemma":[0.9817616,0.01278463,0.001987026,0.000808305,0.00186664,0.0007918674],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"qualitative","study_design_gemma":"observational","study_design_scores_codex":[0.0004431108,0.001168822,0.2783758,0.0002241826,0.00008211052,0.001151037,0.4409002,0.002149871,0.01298936,0.077249,0.00178176,0.1834848],"study_design_scores_gemma":[0.0001049907,0.002226868,0.3182455,0.0003231703,0.0001196508,0.001309393,0.5267331,0.02989655,0.0154585,0.073024,0.0323098,0.0002484382],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9837158,0.00007185783,0.003132602,0.001805124,0.000007523016,0.00001418065,0.000003095128,0.00001390378,0.01123596],"genre_scores_gemma":[0.9995341,0.00001500924,0.0002185005,0.00005242907,0.000002483465,0.000004698154,0.000001338071,0.000001762848,0.0001696924],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.01063939,"threshold_uncertainty_score":0.05626714,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.04496501830931108,"score_gpt":0.278998480266817,"score_spread":0.2340334619575059,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}