{"id":"W2070731028","doi":"10.5539/jsd.v4n6p3","title":"Examining the Influence of Service Recovery Satisfaction on Destination Loyalty: A Structural Equation Modelling","year":2011,"lang":"en","type":"article","venue":"Journal of Sustainable Development","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":7,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Service recovery; Loyalty; Confirmatory factor analysis; Marketing; Service (business); Hospitality; Test (biology); Exploratory factor analysis; Hospitality industry; Business; Structural equation modeling; Service quality; Service provider; Goodness of fit; Population; Tourism; Psychology; Statistics; Sociology; Political science; Mathematics","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.005003953,0.0007905313,0.0009288759,0.002037986,0.0009644429,0.002085501,0.001833986,0.00176508,0.005768068],"category_scores_gemma":[0.01076399,0.0007874247,0.002532294,0.002481252,0.0008437032,0.001626873,0.002180218,0.002441969,0.0005571181],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.002046436,"about_ca_system_score_gemma":0.003794025,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.03233428,"about_ca_topic_score_gemma":0.01899124,"domain_scores_codex":[0.9972717,0.001683968,0.0001389495,0.0002182429,0.0002655273,0.0004216687],"domain_scores_gemma":[0.9911125,0.006838613,0.0007130009,0.0002270493,0.0007051224,0.0004036954],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.000551348,0.002572602,0.8895813,0.0004470348,0.001408722,0.0006984657,0.008904742,0.05561066,0.001268903,0.009941861,0.002354439,0.02665986],"study_design_scores_gemma":[0.0001894388,0.002158225,0.2411934,0.000469835,0.001259673,0.0002406627,0.007821247,0.7387128,0.0007006739,0.004432794,0.002689914,0.0001312657],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9911472,0.0001327563,0.006071483,0.0005556322,0.00002497623,0.0001753558,0.0004087314,0.00004591843,0.001437901],"genre_scores_gemma":[0.9960127,0.0001619675,0.002600484,0.00004877416,0.00001180268,0.0001806033,0.0004049701,0.000007134923,0.0005716432],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.03233428,"threshold_uncertainty_score":0.06429213,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.06249818438973741,"score_gpt":0.2384442237703052,"score_spread":0.1759460393805678,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}