{"id":"W2071171690","doi":"10.1108/01409170410784301","title":"Safety and customer service: contemporary practices in diversity, organizational development and training and development in the global civil aviation industry","year":2004,"lang":"en","type":"article","venue":"Management Research News","topic":"Workplace Spirituality and Leadership","field":"Social Sciences","cited_by":13,"is_retracted":false,"has_abstract":true,"ca_institutions":"Concordia University","funders":"","keywords":"Business; Excellence; Civil aviation; Human resource management; Aviation; Human resources; Training and development; Marketing; Organizational culture; Audit; Service (business); Diversity (politics); Order (exchange); Knowledge management; Public relations; Management; Engineering; Accounting; Political science; Economics","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.005452196,0.0001628216,0.0002204363,0.002439336,0.004649312,0.009037401,0.0006174389,0.002280453,0.001668424],"category_scores_gemma":[0.007128455,0.0001779203,0.0001194634,0.006958357,0.02527865,0.005156574,0.00308538,0.002607592,0.0002335218],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.004642175,"about_ca_system_score_gemma":0.004886827,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.009094619,"about_ca_topic_score_gemma":0.01310169,"domain_scores_codex":[0.9933766,0.003645068,0.0002883116,0.0005304291,0.001580858,0.0005787159],"domain_scores_gemma":[0.990298,0.00578452,0.001565952,0.0005058887,0.001095941,0.0007497625],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"qualitative","study_design_gemma":"not_applicable","study_design_scores_codex":[0.00006913623,0.0001019485,0.0308554,0.0009817126,0.00001885201,0.0007268225,0.4340239,0.0004478911,0.001276402,0.1512707,0.01509746,0.36513],"study_design_scores_gemma":[0.00001281458,0.000302901,0.09981096,0.002157125,0.00001428349,0.00206173,0.4018544,0.0004615714,0.0008674511,0.03976968,0.4526005,0.00008657795],"study_design_candidate":"not_applicable","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.5351381,0.1642325,0.006402608,0.1711549,0.0009434431,0.00003144951,0.00005338057,0.0000937786,0.12195],"genre_scores_gemma":[0.9533297,0.03665388,0.0009571484,0.005108743,0.0004690931,0.00002168314,0.00002530248,0.00002306094,0.003411446],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.009094619,"threshold_uncertainty_score":0.03368151,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.2716000322417673,"score_gpt":0.4060254586509771,"score_spread":0.1344254264092098,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}