{"id":"W2073099499","doi":"10.1108/14637151011049449","title":"Uptake and success factors of Six Sigma in the financial services industry","year":2010,"lang":"en","type":"article","venue":"Business Process Management Journal","topic":"Quality and Supply Management","field":"Business, Management and Accounting","cited_by":100,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Six Sigma; Business; Quarter (Canadian coin); Originality; Marketing; Financial services; Empirical research; Critical success factor; Tertiary sector of the economy; Exploit; Operations management; Design for Six Sigma; Finance; Computer science; Economics; Statistics","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001475861,0.0003070279,0.0003312414,0.0006443692,0.0003698797,0.0008484271,0.00107554,0.0001851278,0.0002700381],"category_scores_gemma":[0.00009090146,0.0002179377,0.00006691823,0.001462681,0.0001450274,0.002005769,0.0003279209,0.0009156859,0.000008974452],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00001136893,"about_ca_system_score_gemma":0.00002610811,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0002370349,"about_ca_topic_score_gemma":0.000835586,"domain_scores_codex":[0.9978071,0.00002638363,0.0006742514,0.0003302246,0.000724028,0.0004379391],"domain_scores_gemma":[0.9987792,0.00004350039,0.0005480632,0.0003097081,0.0002953961,0.00002407443],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0002671912,0.001244977,0.7685415,0.01062674,0.0001610304,0.0003277095,0.002126525,0.001334542,0.00009144653,0.1547113,0.00120395,0.0593631],"study_design_scores_gemma":[0.001196726,0.0000107752,0.9320723,0.0002208242,0.0001357659,0.00001456327,0.005807176,0.0007496696,0.00001284604,0.02936748,0.03003741,0.0003744366],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.984396,0.0000731125,0.0003510319,0.002436238,0.0006630964,0.0004363222,0.000002087949,0.00003426368,0.01160783],"genre_scores_gemma":[0.9975355,0.00005070047,0.00008486052,0.001416853,0.0007464139,0.00002784566,0.00001462411,0.000023872,0.00009936708],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.1635308,"threshold_uncertainty_score":0.8887241,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01528477883913137,"score_gpt":0.2463350195990803,"score_spread":0.2310502407599489,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}