{"id":"W2075386063","doi":"10.5539/jpl.v1n2p60","title":"Problems Existing in China's Hotel Service and Study on the Strategy from the Aspect of Customer Value","year":2008,"lang":"en","type":"article","venue":"Journal of Politics and Law","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":4,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Business; Service quality; Value (mathematics); Marketing; Service (business); Customer value; China; Customer advocacy; Customer satisfaction; Customer retention; Statement (logic); Advertising; Computer science; Economics; Microeconomics; Political science","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.002061367,0.0001896458,0.0002246763,0.001318309,0.002950919,0.004203988,0.0006823888,0.001337035,0.00212129],"category_scores_gemma":[0.002773778,0.0001902429,0.0002308989,0.003785351,0.003730909,0.002771158,0.001166926,0.001051983,0.0001416717],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.009934575,"about_ca_system_score_gemma":0.01039019,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.09028918,"about_ca_topic_score_gemma":0.08184554,"domain_scores_codex":[0.9976915,0.0006316593,0.0001368212,0.0002123609,0.0007409162,0.0005868059],"domain_scores_gemma":[0.9983293,0.0004145077,0.0003296389,0.0000778574,0.0006115437,0.0002370038],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"qualitative","study_design_scores_codex":[0.0001636317,0.0001478379,0.2587118,0.001054602,0.00007554712,0.003511016,0.05364973,0.004856002,0.002149537,0.4524758,0.02570285,0.1975017],"study_design_scores_gemma":[0.00005174201,0.0003050112,0.4609414,0.0007461021,0.00008562913,0.002116891,0.2051608,0.01931465,0.002288901,0.1298145,0.1789954,0.0001790018],"study_design_candidate":"qualitative","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.8751519,0.008697204,0.003012092,0.04835382,0.0002177823,0.00005383699,0.00008687844,0.0000305031,0.06439573],"genre_scores_gemma":[0.9938443,0.001677833,0.0004126352,0.0008038649,0.00003819024,0.00001292935,0.00002806476,0.000004544224,0.003177692],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.09028918,"threshold_uncertainty_score":0.1795273,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.06013797498991398,"score_gpt":0.2765885662281105,"score_spread":0.2164505912381965,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}