{"id":"W2083731508","doi":"10.1108/jm2-02-2014-0014","title":"Salesperson profitability in relationship marketing","year":2014,"lang":"en","type":"article","venue":"Journal of Modelling in Management","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":7,"is_retracted":false,"has_abstract":true,"ca_institutions":"Université du Québec en Abitibi-Témiscamingue","funders":"","keywords":"Profitability index; Marketing; Customer lifetime value; Transaction cost; Value (mathematics); Business; Originality; Relationship marketing; Customer profitability; Portfolio; Investment (military); Microeconomics; Economics; Customer retention; Marketing management; Computer science; Finance; Qualitative research","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001323015,0.0001790922,0.0002429698,0.0009371623,0.0006033806,0.002770096,0.000314611,0.0005052952,0.008967558],"category_scores_gemma":[0.005111908,0.0001151631,0.0002310872,0.0009262427,0.001034971,0.002125817,0.0009249966,0.0006842637,0.0007171596],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.002059196,"about_ca_system_score_gemma":0.001169704,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.001628354,"about_ca_topic_score_gemma":0.001221585,"domain_scores_codex":[0.99893,0.0003882354,0.00004008308,0.0001103575,0.0002983705,0.0002328165],"domain_scores_gemma":[0.9955478,0.002241569,0.001011384,0.0001212049,0.0004907742,0.000587374],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.001242012,0.001108459,0.571591,0.000444547,0.0001038117,0.001618095,0.004957072,0.01357632,0.002834156,0.2204754,0.006041644,0.1760076],"study_design_scores_gemma":[0.00005749492,0.0008096513,0.846547,0.0003214722,0.000119507,0.001870736,0.01819031,0.03475098,0.002648842,0.07354456,0.02106727,0.00007203987],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9359925,0.001239089,0.002900614,0.0009912894,0.00002793742,0.00006064675,0.00007568498,0.00002339657,0.05868898],"genre_scores_gemma":[0.9988217,0.000191855,0.0001458148,0.00002001147,0.00001502528,0.000004694452,0.00001778146,0.000002093467,0.0007810634],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.008967558,"threshold_uncertainty_score":0.02999943,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.04200608614656156,"score_gpt":0.2514706137782012,"score_spread":0.2094645276316397,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}