{"id":"W2084140483","doi":"10.1080/0144929x.2011.563799","title":"Adding user experience into the interactive service design loop: a persona-based approach","year":2011,"lang":"en","type":"article","venue":"Behaviour and Information Technology","topic":"Persona Design and Applications","field":"Computer Science","cited_by":96,"is_retracted":false,"has_abstract":true,"ca_institutions":"Concordia University","funders":"","keywords":"Persona; USable; Human–computer interaction; Service design; Service (business); Computer science; User experience design; User interface; Interaction design; Interface (matter); World Wide Web; Service delivery framework","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.008972763,0.001427291,0.0007697615,0.003335775,0.003982174,0.01059489,0.003054654,0.003367886,0.00592746],"category_scores_gemma":[0.009438331,0.001002466,0.001519883,0.001508183,0.01671736,0.008621736,0.009717324,0.002671658,0.001234128],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.003615362,"about_ca_system_score_gemma":0.003492571,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.003825561,"about_ca_topic_score_gemma":0.003130604,"domain_scores_codex":[0.9873183,0.009238467,0.0004117551,0.0008049665,0.001719887,0.0005066741],"domain_scores_gemma":[0.9944845,0.00308625,0.0002691797,0.0009359745,0.0007256722,0.0004983968],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"not_applicable","study_design_scores_codex":[0.0001457169,0.0002250841,0.002291016,0.0008655265,0.0001178836,0.0008329603,0.1251287,0.005788328,0.00609394,0.7371795,0.002793003,0.1185383],"study_design_scores_gemma":[0.0001322857,0.0005876768,0.001769038,0.001305641,0.0003059713,0.002395264,0.05635519,0.03578782,0.008355678,0.529143,0.3636422,0.0002200657],"study_design_candidate":"not_applicable","study_design_consensus":null,"genre_codex":"methods","genre_gemma":"methods","genre_scores_codex":[0.01863883,0.0007080163,0.9260181,0.003434358,0.0001094628,0.0003216498,0.00003719784,0.000605091,0.05012732],"genre_scores_gemma":[0.487379,0.000907684,0.4989857,0.000663344,0.0000693371,0.0007692097,0.00008642195,0.0002794741,0.01085985],"genre_candidate":"methods","genre_consensus":"methods","teacher_disagreement_score":0.01059489,"threshold_uncertainty_score":0.04745311,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03342976242774687,"score_gpt":0.2463999645560809,"score_spread":0.2129702021283341,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}