{"id":"W2084140483","doi":"10.1080/0144929x.2011.563799","title":"Adding user experience into the interactive service design loop: a persona-based approach","year":2011,"lang":"en","type":"article","venue":"Behaviour and Information Technology","topic":"Persona Design and Applications","field":"Computer Science","cited_by":96,"is_retracted":false,"has_abstract":true,"ca_institutions":"Concordia University","funders":"","keywords":"Persona; USable; Human–computer interaction; Service design; Service (business); Computer science; User experience design; User interface; Interaction design; Interface (matter); World Wide Web; Service delivery framework","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0001412396,0.0001112833,0.00008734821,0.000224887,0.0002731025,0.00009705339,0.0007299795,0.0001084712,0.00001109379],"category_scores_gemma":[0.00002062347,0.00008306387,0.00002160995,0.0006639478,0.0001083856,0.001898794,0.0001534465,0.0001743564,0.00004486948],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00003042933,"about_ca_system_score_gemma":0.00004708303,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.00008717,"about_ca_topic_score_gemma":0.000002360888,"domain_scores_codex":[0.9993545,0.00002615497,0.0001837669,0.0001584407,0.0001095925,0.0001675704],"domain_scores_gemma":[0.999327,0.00003012984,0.0001118073,0.0003689881,0.0001211543,0.00004090043],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"simulation_or_modeling","study_design_scores_codex":[0.00005629818,0.0003151275,0.005921393,0.00003727137,0.00002901706,0.000003074995,0.2660696,0.00005204005,0.002054761,0.5072091,0.001071266,0.2171811],"study_design_scores_gemma":[0.002609877,0.0006822619,0.02568712,0.00009949839,0.00007890622,0.0003340711,0.1107252,0.7416479,0.08941137,0.007262431,0.01979708,0.001664324],"study_design_candidate":"simulation_or_modeling","study_design_consensus":null,"genre_codex":"methods","genre_gemma":"empirical","genre_scores_codex":[0.0452173,0.00002658529,0.952033,0.0009197004,0.00003333568,0.0002990859,0.000001588258,0.0002824326,0.001186921],"genre_scores_gemma":[0.8543562,0.000005951671,0.1443336,0.001036638,0.000003855285,0.0002381613,0.000004380947,0.000003108722,0.00001814063],"genre_candidate":"methods","genre_consensus":null,"teacher_disagreement_score":0.8091388,"threshold_uncertainty_score":0.3387246,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03342976242774687,"score_gpt":0.2463999645560809,"score_spread":0.2129702021283341,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}