{"id":"W2087685199","doi":"10.1002/hrm.21467","title":"Enhancing employee and organizational performance through coaching based on mystery shopper feedback: A quasi‐experimental study","year":2012,"lang":"en","type":"article","venue":"Human Resource Management","topic":"Behavioral and Psychological Studies","field":"Psychology","cited_by":19,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of Toronto","funders":"","keywords":"Coaching; Reinforcement; Schedule; Psychology; Intervention (counseling); Applied psychology; Operations management; Social psychology; Management; Engineering; Economics","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.007499997,0.001116093,0.001340403,0.0006347849,0.002260272,0.0009581795,0.001487129,0.001731554,0.00600917],"category_scores_gemma":[0.007762144,0.001193715,0.0006243783,0.0003113936,0.00221378,0.0009033938,0.0008714923,0.002153472,0.0007958349],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0006768581,"about_ca_system_score_gemma":0.002396309,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0008618499,"about_ca_topic_score_gemma":0.001055478,"domain_scores_codex":[0.9959778,0.00222316,0.0002627638,0.0005341311,0.0004861936,0.0005159751],"domain_scores_gemma":[0.9896677,0.006296297,0.0009272887,0.00110661,0.0005764771,0.001425681],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"nonrandomized_trial","study_design_gemma":"nonrandomized_trial","study_design_scores_codex":[0.03969519,0.9083172,0.003854616,0.0005283033,0.0001054688,0.00009372413,0.003546838,0.0002981724,0.01464267,0.0005155265,0.0003758763,0.02802644],"study_design_scores_gemma":[0.06626309,0.8903926,0.03027792,0.000108523,0.0001743812,0.00008600688,0.001279775,0.001334671,0.00694055,0.0005329007,0.00253021,0.00007928896],"study_design_candidate":"nonrandomized_trial","study_design_consensus":"nonrandomized_trial","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9955486,0.00004353125,0.0006708064,0.00007229278,0.00005263717,0.003108533,0.00003753072,0.00001813858,0.0004477854],"genre_scores_gemma":[0.9692937,0.0002062074,0.009062973,0.0002661147,0.000167596,0.0189896,0.00009077006,0.00001468923,0.001908404],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.007499997,"threshold_uncertainty_score":0.03966421,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.119043676048234,"score_gpt":0.3405536358171359,"score_spread":0.2215099597689019,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}