{"id":"W2097075386","doi":"10.5539/ijms.v4n1p123","title":"The Impact of Health Service Quality on Patients’ Satisfaction over Private and Public Hospitals in Jordan: A Comparative Study","year":2012,"lang":"en","type":"article","venue":"International Journal of Marketing Studies","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":36,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Service quality; Sample (material); Quality (philosophy); Patient satisfaction; Business; Marketing; Measure (data warehouse); Service (business); Customer satisfaction; Public health; Family medicine; Nursing; Medicine","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.002131296,0.0001346002,0.0003462597,0.001016723,0.0008013303,0.0009704678,0.0001834911,0.000356116,0.002984518],"category_scores_gemma":[0.004062846,0.0001544905,0.0005337923,0.001953912,0.0006078914,0.0008045217,0.0006091833,0.0004762,0.000214932],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001223278,"about_ca_system_score_gemma":0.0007871996,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.003892119,"about_ca_topic_score_gemma":0.007867429,"domain_scores_codex":[0.9987285,0.0006541798,0.000110126,0.00006145076,0.0002153036,0.0002305585],"domain_scores_gemma":[0.9959674,0.001249291,0.001180844,0.00008367583,0.0006619641,0.0008568796],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.001086568,0.001399321,0.9661586,0.00011492,0.0001790597,0.000390206,0.01084823,0.0001309511,0.000322015,0.0002745162,0.000408217,0.01868737],"study_design_scores_gemma":[0.00005598072,0.003067074,0.9677917,0.00004442855,0.00007008322,0.0004274328,0.02694978,0.0002366125,0.0001369887,0.00005847034,0.001142934,0.00001845041],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9994554,0.0001099322,0.00001313778,0.00004257791,0.000002267235,0.000004477504,0.00002497011,3.162652e-7,0.0003469231],"genre_scores_gemma":[0.9996707,0.0001056265,0.000023321,0.00004410541,0.000008264383,0.000004846228,0.0000320265,4.651733e-7,0.0001107027],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.003892119,"threshold_uncertainty_score":0.01127154,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.07472048689939809,"score_gpt":0.3911512714056799,"score_spread":0.3164307845062818,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}