{"id":"W2100327310","doi":"","title":"Your Call is Important to Us: Call Centres in Lethbridge, Alberta","year":2006,"lang":"en","type":"article","venue":"Open ULeth Scholarship (OPUS) (University of Lethbridge)","topic":"Emotional Labor in Professions","field":"Social Sciences","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of Lethbridge","funders":"","keywords":"Call centre; Liberian dollar; Offshoring; Diversification (marketing strategy); Business; Economy; Economic growth; Economics; Marketing; Outsourcing; Engineering; Telecommunications; Finance","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0005220599,0.0002344432,0.0001624705,0.0006318535,0.01621245,0.002608604,0.002276951,0.001563097,0.01957654],"category_scores_gemma":[0.000913929,0.00026923,0.00009709466,0.001406194,0.002894092,0.0006567946,0.002598229,0.001325173,0.001815059],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.02407083,"about_ca_system_score_gemma":0.04987548,"about_ca_topic_candidate":true,"about_ca_topic_consensus":true,"about_ca_topic_score_codex":0.9618459,"about_ca_topic_score_gemma":0.9922481,"domain_scores_codex":[0.9991226,0.0001151657,0.00001167012,0.00005077236,0.0002176964,0.0004821587],"domain_scores_gemma":[0.9984648,0.0001213824,0.00007089309,0.000026881,0.0002223258,0.001093715],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"qualitative","study_design_scores_codex":[0.0007139667,0.0008475222,0.2171156,0.0007739123,0.0000386274,0.03137844,0.1890461,0.001031649,0.006229402,0.01761384,0.3302891,0.2049219],"study_design_scores_gemma":[0.00003923788,0.0001741493,0.3397689,0.000244749,0.00001556798,0.001202521,0.4208142,0.0004561144,0.0004836185,0.001005332,0.2357086,0.00008696807],"study_design_candidate":"qualitative","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.7784786,0.002986233,0.0003540611,0.03209942,0.0003840724,0.0002922602,0.0009633134,0.0001559546,0.184286],"genre_scores_gemma":[0.7963875,0.00171434,0.0005570998,0.00508976,0.00006497302,0.0000586768,0.0003416387,0.00004146287,0.1957446],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.03815413,"threshold_uncertainty_score":0.1746469,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03522222137376984,"score_gpt":0.3200918734553626,"score_spread":0.2848696520815927,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}