{"id":"W2104857794","doi":"10.7202/014503ar","title":"La satisfaction du consommateur, ses déterminants et ses conséquences","year":2007,"lang":"fr","type":"article","venue":"Revue de l’Université de Moncton","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":16,"is_retracted":false,"has_abstract":true,"ca_institutions":"Université de Moncton","funders":"","keywords":"Humanities; Psychology; Philosophy","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.002831471,0.0003471512,0.0005666642,0.001443636,0.0006699929,0.003585852,0.0004256932,0.0007865528,0.00751521],"category_scores_gemma":[0.008811709,0.000162233,0.0005713339,0.00219313,0.002183316,0.001847283,0.001328478,0.001381675,0.0005008199],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001437319,"about_ca_system_score_gemma":0.001466498,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.007251132,"about_ca_topic_score_gemma":0.005989362,"domain_scores_codex":[0.9965459,0.00154617,0.0001875793,0.0002272662,0.001191046,0.0003021319],"domain_scores_gemma":[0.9892379,0.00652928,0.001845444,0.0002876603,0.001617314,0.0004823461],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"observational","study_design_scores_codex":[0.0003294616,0.0003566076,0.3074127,0.001384279,0.0003454402,0.000716245,0.008470109,0.002439625,0.002574674,0.1724079,0.004931718,0.4986313],"study_design_scores_gemma":[0.00002934686,0.0009080844,0.7939214,0.00122107,0.0002115773,0.001944642,0.01568006,0.006698161,0.00251479,0.1023842,0.07430363,0.0001831632],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.77288,0.05499162,0.04174461,0.01154377,0.0004590742,0.00009921871,0.0008378361,0.00008472281,0.1173591],"genre_scores_gemma":[0.9818373,0.01027588,0.002518975,0.0004104265,0.0002298108,0.0000327135,0.0002557886,0.00002493927,0.004414205],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.00751521,"threshold_uncertainty_score":0.02514094,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01503568252482954,"score_gpt":0.241366810781504,"score_spread":0.2263311282566745,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}