{"id":"W2117941754","doi":"10.1108/13555850010764677","title":"Travel agents’ attitudes towards automation and the delivery of service","year":2000,"lang":"en","type":"article","venue":"Asia Pacific Journal of Marketing and Logistics","topic":"Electric Vehicles and Infrastructure","field":"Engineering","cited_by":9,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of Saskatchewan","funders":"","keywords":"Automation; Exploratory research; Business; Marketing; Service (business); Service delivery framework; Advertising; Knowledge management; Computer science; Sociology; Engineering; Social science","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0007088184,0.00008929806,0.0000735712,0.0004628164,0.0009786875,0.001730623,0.0001171004,0.0003579399,0.002396368],"category_scores_gemma":[0.004542858,0.0000895135,0.0001557707,0.0003840703,0.000769046,0.0006659276,0.0003513391,0.0005747067,0.0002643908],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00103188,"about_ca_system_score_gemma":0.0005848096,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.06861088,"about_ca_topic_score_gemma":0.07076537,"domain_scores_codex":[0.9995436,0.0001597027,0.00002007049,0.00002120327,0.0001800029,0.00007545309],"domain_scores_gemma":[0.9959744,0.001433814,0.001175873,0.0001095397,0.0007300332,0.0005763528],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0002573762,0.0005048431,0.8668288,0.00005719512,0.00004683321,0.0004531645,0.09442156,0.0004835706,0.001461727,0.001692874,0.0009401657,0.03285184],"study_design_scores_gemma":[0.00001446457,0.0004641435,0.8993484,0.00003667493,0.00003859529,0.0003281404,0.08728525,0.001072922,0.0004708937,0.0003538147,0.01055623,0.00003044387],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9956771,0.00004786814,0.00006713068,0.0001207259,0.000001952307,0.000003854378,0.000006730482,0.000001238616,0.004073576],"genre_scores_gemma":[0.9991799,0.00006359385,0.00004262512,0.00002944845,0.000001802809,0.000001661194,0.000009137018,5.382942e-7,0.0006711974],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.06861088,"threshold_uncertainty_score":0.1364231,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.008911900243856933,"score_gpt":0.2042235158234903,"score_spread":0.1953116155796334,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}