{"id":"W2124028228","doi":"10.1509/jmkg.71.4.121","title":"Friendship versus Business in Marketing Relationships","year":2007,"lang":"en","type":"article","venue":"Journal of Marketing","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":334,"is_retracted":false,"has_abstract":true,"ca_institutions":"Kellogg's (Canada)","funders":"","keywords":"Friendship; Social psychology; Survey data collection; Psychology; Business; Marketing; Public relations; Political science","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.00175428,0.0001900422,0.000257944,0.001016076,0.001987391,0.002841277,0.0003254265,0.0007663778,0.006894756],"category_scores_gemma":[0.008040954,0.0001191138,0.0001811483,0.001355478,0.003801255,0.003704139,0.00210087,0.0007899107,0.0004885119],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001135501,"about_ca_system_score_gemma":0.0005023609,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.001611468,"about_ca_topic_score_gemma":0.002840088,"domain_scores_codex":[0.9969127,0.002073728,0.0001064965,0.0001791107,0.0004025316,0.0003253651],"domain_scores_gemma":[0.9924751,0.004154325,0.001385889,0.0002193403,0.0003048345,0.001460428],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"observational","study_design_scores_codex":[0.0005684146,0.0004985699,0.3536211,0.000592033,0.0002081988,0.001731993,0.07620471,0.0007351396,0.0009266295,0.3981629,0.006140699,0.1606097],"study_design_scores_gemma":[0.0001059445,0.0009044149,0.6571961,0.0007580502,0.0002869293,0.004262645,0.1126015,0.002299636,0.0007166034,0.1102961,0.1104641,0.0001078724],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.8088595,0.009270391,0.002152808,0.006319742,0.0002104502,0.00003271112,0.00005270169,0.00002037684,0.1730813],"genre_scores_gemma":[0.9978517,0.0006018776,0.0001060094,0.0001497765,0.00007056264,0.000005061938,0.000005424684,0.000003134319,0.001206372],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.006894756,"threshold_uncertainty_score":0.02306527,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.0498455926285087,"score_gpt":0.2729172455528444,"score_spread":0.2230716529243357,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}