{"id":"W2128193783","doi":"10.5267/j.msl.2013.12.002","title":"An investigation on how TQM influences employee performance: A case study of banking industry","year":2013,"lang":"en","type":"article","venue":"Management Science Letters","topic":"Quality and Supply Management","field":"Business, Management and Accounting","cited_by":6,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Total quality management; Business; Banking industry; Process management; Business administration; Operations management; Industrial organization; Knowledge management; Marketing; Computer science; Accounting; Service (business); Economics","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.002331814,0.0001873544,0.0002535289,0.001000356,0.002411919,0.001128907,0.0006395546,0.001121455,0.001757625],"category_scores_gemma":[0.003970208,0.0001953125,0.0003113811,0.001148415,0.0007960117,0.0008998223,0.0008622935,0.0008319443,0.0002116057],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001451915,"about_ca_system_score_gemma":0.001700475,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.006042855,"about_ca_topic_score_gemma":0.01289584,"domain_scores_codex":[0.9983554,0.0009627545,0.00005766746,0.0001175081,0.0002594245,0.0002471262],"domain_scores_gemma":[0.9956406,0.00268362,0.0005558081,0.0001674644,0.0005556176,0.0003968642],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"qualitative","study_design_scores_codex":[0.0004840713,0.01024508,0.5973384,0.00107489,0.0001353582,0.02427179,0.2115262,0.003528172,0.01130243,0.005755842,0.003172558,0.1311653],"study_design_scores_gemma":[0.0001409798,0.005412742,0.5650307,0.0004058896,0.0002111463,0.006416202,0.3868802,0.01298537,0.006241267,0.001752473,0.01441646,0.0001065584],"study_design_candidate":"qualitative","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9981833,0.00008106485,0.0003799482,0.0002175262,0.000003483945,0.00002597007,0.00001045701,0.00000316689,0.001095056],"genre_scores_gemma":[0.9981257,0.0002015254,0.0008921655,0.00008776579,0.000006741991,0.00001666935,0.00001271669,0.000002134177,0.0006545674],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.006042855,"threshold_uncertainty_score":0.0123319,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.04112051028070355,"score_gpt":0.2577720926692971,"score_spread":0.2166515823885936,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}