{"id":"W2136344118","doi":"10.22215/timreview/534","title":"A Customer Value Creation Framework for Businesses That Generate Revenue with Open Source Software","year":2012,"lang":"en","type":"article","venue":"Technology Innovation Management Review","topic":"Open Source Software Innovations","field":"Computer Science","cited_by":15,"is_retracted":false,"has_abstract":true,"ca_institutions":"Carleton University","funders":"","keywords":"Customer value; Value creation; Revenue; Business; Value proposition; Business value; Profit (economics); Value (mathematics); Business model; Software; Customer lifetime value; Industrial organization; Revenue model; Value capture; Marketing; Computer science; Microeconomics; Customer retention; Finance; Economics","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.004145364,0.001383096,0.0008513972,0.006676893,0.002492149,0.00756898,0.003623961,0.00426968,0.01685828],"category_scores_gemma":[0.003839074,0.0004897738,0.001785552,0.004436405,0.00478063,0.009197552,0.003397676,0.003703308,0.003047331],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.006935656,"about_ca_system_score_gemma":0.00429261,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.00488155,"about_ca_topic_score_gemma":0.0050127,"domain_scores_codex":[0.9973165,0.001355254,0.0001338223,0.0002606291,0.0006358834,0.000297805],"domain_scores_gemma":[0.9978791,0.00101095,0.0001766752,0.0001566304,0.0005972008,0.0001794941],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"theoretical_or_conceptual","study_design_scores_codex":[0.000005240213,0.00002241951,0.0001557539,0.000061735,0.000006963452,0.00008957402,0.0001729176,0.001360803,0.00006328024,0.9848936,0.004472301,0.008695382],"study_design_scores_gemma":[0.00001940918,0.00004029026,0.0005990356,0.0004158315,0.00002392489,0.0004653807,0.0005112838,0.02200858,0.000211517,0.8454846,0.1301725,0.00004770754],"study_design_candidate":"theoretical_or_conceptual","study_design_consensus":"theoretical_or_conceptual","genre_codex":"methods","genre_gemma":"empirical","genre_scores_codex":[0.01288028,0.01315671,0.6128207,0.03000708,0.0006268183,0.0008539269,0.001272512,0.0006056149,0.3277763],"genre_scores_gemma":[0.5131611,0.0109574,0.4168728,0.003690574,0.001137058,0.00307319,0.001497118,0.0002352082,0.04937555],"genre_candidate":"empirical","genre_consensus":null,"teacher_disagreement_score":0.01685828,"threshold_uncertainty_score":0.05639654,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.04389654655992815,"score_gpt":0.3340111129618702,"score_spread":0.2901145664019421,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}