{"id":"W2143026864","doi":"10.1503/cmaj.130366","title":"Incentives to increase patient satisfaction: Are we doing more harm than good?","year":2013,"lang":"en","type":"article","venue":"Canadian Medical Association Journal","topic":"Patient Satisfaction in Healthcare","field":"Health Professions","cited_by":16,"is_retracted":false,"has_abstract":true,"ca_institutions":"SickKids Foundation; Hospital for Sick Children; University of Toronto","funders":"","keywords":"Incentive; Patient satisfaction; Harm; Consumer satisfaction; Health care; Focus (optics); Patient care; Harm reduction; Medicine; Psychology; Nursing; Marketing; Business; Public health; Social psychology; Political science","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.02663103,0.0003440016,0.0008085088,0.0007417158,0.001502142,0.004388853,0.0007882355,0.002920371,0.01274713],"category_scores_gemma":[0.08712772,0.0002398423,0.0008509232,0.001278426,0.00311707,0.003189803,0.00203092,0.003541386,0.0007085141],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.003414578,"about_ca_system_score_gemma":0.007169129,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.001951045,"about_ca_topic_score_gemma":0.003849572,"domain_scores_codex":[0.9653391,0.02868009,0.0009461311,0.0004639333,0.003457331,0.00111333],"domain_scores_gemma":[0.8614677,0.1128997,0.009412502,0.001773313,0.007015762,0.007431005],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"not_applicable","study_design_scores_codex":[0.001763958,0.001523738,0.06581867,0.004161851,0.0007334294,0.0002604082,0.004545495,0.001263291,0.0005090986,0.1406171,0.08679512,0.6920079],"study_design_scores_gemma":[0.002488467,0.00462524,0.2676713,0.0144113,0.0009610652,0.001142397,0.02066254,0.004823398,0.001371718,0.3717937,0.3096063,0.0004427119],"study_design_candidate":"not_applicable","study_design_consensus":null,"genre_codex":"commentary","genre_gemma":"commentary","genre_scores_codex":[0.1111032,0.05588312,0.007476612,0.7461547,0.003476443,0.0002650067,0.0003453499,0.00008056898,0.07521499],"genre_scores_gemma":[0.8980843,0.02686241,0.005415204,0.0617646,0.003391341,0.0003037597,0.0001030576,0.00006043095,0.004014846],"genre_candidate":"commentary","genre_consensus":"commentary","teacher_disagreement_score":0.02663103,"threshold_uncertainty_score":0.14084,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02969530371863453,"score_gpt":0.3531418031403762,"score_spread":0.3234464994217416,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}