{"id":"W2156330953","doi":"10.1006/jvbe.2001.1815","title":"Emotional Labor and Burnout: Comparing Two Perspectives of “People Work”","year":2002,"lang":"en","type":"article","venue":"Journal of Vocational Behavior","topic":"Emotional Labor in Professions","field":"Social Sciences","cited_by":2312,"is_retracted":false,"has_abstract":false,"ca_institutions":"University of Regina","funders":"","keywords":"Emotional labor; Emotional exhaustion; Psychology; Burnout; Depersonalization; Social psychology; Feeling; Negative affectivity; Emotion work; Occupational stress; Emotional expression; Clinical psychology; Personality","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null}