{"id":"W2164439826","doi":"10.3968/7369","title":"The Influence of Service Quality and Food Quality Towards Customer Fulfillment and Revisit Intention","year":2015,"lang":"en","type":"article","venue":"Canadian social science","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":27,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Marketing; Business; Customer satisfaction; Service quality; Quality (philosophy); Product (mathematics); Order (exchange); Service (business); Population; Advertising; Customer retention; Sociology; Mathematics","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.004041863,0.0001036762,0.0001669946,0.0001134737,0.0007505734,0.0003424261,0.0003622256,0.00005279261,0.000008152243],"category_scores_gemma":[0.0004296376,0.00008483695,0.00002559729,0.001084466,0.0005957987,0.0009456747,0.0001888581,0.0001008909,0.00001759806],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0001420061,"about_ca_system_score_gemma":0.0002899162,"about_ca_topic_candidate":true,"about_ca_topic_consensus":true,"about_ca_topic_score_codex":0.2283046,"about_ca_topic_score_gemma":0.20037,"domain_scores_codex":[0.998579,0.00004626098,0.000306465,0.0002625461,0.0004669288,0.0003387577],"domain_scores_gemma":[0.9987175,0.00003483242,0.0002162525,0.0001767405,0.000735363,0.0001192557],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"observational","study_design_scores_codex":[0.00005078453,0.00003820188,0.2387246,0.0007211576,0.00003132258,0.000001447641,0.005361835,0.000006690355,0.0006184118,0.6886497,0.001060393,0.06473543],"study_design_scores_gemma":[0.0002712714,0.00000956294,0.9262019,0.00002943909,0.00001828589,5.929155e-7,0.008821789,0.00006474891,0.0000120552,0.003785797,0.0605833,0.0002013031],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9735922,0.0001230106,0.000004478382,0.008134509,0.0001292598,0.0001610991,0.00001034848,0.00001723569,0.01782781],"genre_scores_gemma":[0.9933143,0.000008176737,0.00001130239,0.006493018,0.0001295337,0.000006156126,0.000002465863,0.000004455022,0.00003062515],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.6874772,"threshold_uncertainty_score":0.8142212,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.0688110839097097,"score_gpt":0.3124112462477221,"score_spread":0.2436001623380124,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}