{"id":"W2166479887","doi":"10.1080/14783360902924242","title":"Continuous improvement of performance measurement by TQM adopters","year":2009,"lang":"en","type":"article","venue":"Total Quality Management & Business Excellence","topic":"Quality and Supply Management","field":"Business, Management and Accounting","cited_by":29,"is_retracted":false,"has_abstract":true,"ca_institutions":"Brock University; Carleton University","funders":"","keywords":"Total quality management; Excellence; Business; Performance measurement; Quality (philosophy); Early adopter; Operations management; Process management; Performance improvement; Marketing; Quality management; Computer science; Economics; Service (business)","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["metaepi_narrow"],"consensus_categories":[],"category_scores_codex":[0.002782119,0.00065128,0.0008108241,0.0004419143,0.000337812,0.0003598886,0.001021187,0.0001176682,0.0004089005],"category_scores_gemma":[0.00009871651,0.0006496638,0.0002245415,0.001325115,0.0002222065,0.001834875,0.0005663511,0.0002218368,0.0002935487],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0001751071,"about_ca_system_score_gemma":0.00002575754,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0008331586,"about_ca_topic_score_gemma":0.0000204071,"domain_scores_codex":[0.9943718,0.00004865465,0.001515954,0.0009788198,0.002158618,0.0009261897],"domain_scores_gemma":[0.9971513,0.00003346137,0.0008708315,0.001100765,0.0007882035,0.00005539378],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"not_applicable","study_design_scores_codex":[0.001710038,0.006582586,0.006536987,0.01555285,0.000811226,0.00008846317,0.0004615171,0.003351966,0.02647315,0.1790083,0.06754533,0.6918775],"study_design_scores_gemma":[0.01183288,0.0008033793,0.4030761,0.00264092,0.001302999,0.000007307489,0.004205393,0.005596901,0.00577256,0.009316161,0.5491565,0.006288976],"study_design_candidate":"design_other","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.779485,0.0008031852,0.03825748,0.009960906,0.001711984,0.003674947,0.00003289694,0.0008107256,0.1652629],"genre_scores_gemma":[0.993463,0.0002667029,0.0003999805,0.003003835,0.0003047627,0.00008623504,0.00007666969,0.00004081739,0.002357939],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.6855885,"threshold_uncertainty_score":0.9995955,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02342172284138308,"score_gpt":0.2266764395335354,"score_spread":0.2032547166921523,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}