{"id":"W2167085188","doi":"10.1300/j162v06n03_07","title":"An Investigation of the Factors Affecting Innovation Performance in Chain and Independent Hotels","year":2006,"lang":"en","type":"article","venue":"Journal of Quality Assurance in Hospitality & Tourism","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":78,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of Guelph","funders":"","keywords":"Attractiveness; Business; Marketing; Service (business); Service recovery; Hospitality industry; Empowerment; Tertiary sector of the economy; Hospitality; Service quality; Tourism; Economics","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.005961726,0.0001750797,0.0004177765,0.0004293362,0.00009673121,0.0001157174,0.0003137604,0.0001394646,0.000005741215],"category_scores_gemma":[0.0002807015,0.000139573,0.00007444487,0.001390121,0.0001057899,0.002302256,0.00006556301,0.0004946537,5.231936e-7],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00009287744,"about_ca_system_score_gemma":0.00005858419,"about_ca_topic_candidate":true,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.008662314,"about_ca_topic_score_gemma":0.003502782,"domain_scores_codex":[0.9972881,0.0002224827,0.001472619,0.0001942338,0.0006011447,0.0002213975],"domain_scores_gemma":[0.9973634,0.000168963,0.001866586,0.000241731,0.0003466503,0.00001261679],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.00004006911,0.0001300877,0.9939013,0.000443998,0.000007157927,0.000002475178,0.001028592,0.001046451,0.001241999,0.00141596,0.00001559919,0.0007263412],"study_design_scores_gemma":[0.0007049024,0.00002775937,0.9889718,0.0003117482,0.00001186615,0.000001712606,0.002032696,0.0003945909,0.001029967,0.006321428,0.00002591845,0.0001656431],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9977179,0.00007742512,0.00004978814,0.001433375,0.0003350039,0.0002281823,0.000002599861,0.00001105078,0.0001446868],"genre_scores_gemma":[0.9992425,0.000007425221,0.00007168296,0.0003145937,0.0003381371,0.000002088515,0.000005261467,0.0000112276,0.000007106034],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.005681025,"threshold_uncertainty_score":0.9979391,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02344414451224153,"score_gpt":0.2664673930385686,"score_spread":0.2430232485263271,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}