{"id":"W2171939420","doi":"10.1177/1094670514559187","title":"The Nature and Implications of Consumers’ Experiential Framings of Failure in High-Risk Service Contexts","year":2014,"lang":"en","type":"article","venue":"Journal of Service Research","topic":"Service and Product Innovation","field":"Business, Management and Accounting","cited_by":38,"is_retracted":false,"has_abstract":true,"ca_institutions":"York University","funders":"Centers for Disease Control and Prevention","keywords":"Experiential learning; Typology; Framing (construction); Service provider; Marketing; Services marketing; Business; Service (business); Public relations; Transformative learning; Psychology; Sociology; Political science","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0125994,0.000537501,0.0003182158,0.001466129,0.00533471,0.007150074,0.0009730486,0.001755341,0.002583658],"category_scores_gemma":[0.02694845,0.0004896155,0.0004020889,0.00100832,0.01847314,0.007447266,0.007505845,0.00377746,0.0001739371],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.002689577,"about_ca_system_score_gemma":0.001811443,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.005410291,"about_ca_topic_score_gemma":0.006274688,"domain_scores_codex":[0.9884625,0.008726815,0.0002144674,0.0003277865,0.001149508,0.001118911],"domain_scores_gemma":[0.9834057,0.0121927,0.001504787,0.0009124261,0.0007812511,0.001203198],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"qualitative","study_design_gemma":"qualitative","study_design_scores_codex":[0.00008583596,0.00007027716,0.02089575,0.00005471854,0.00001432888,0.0004878262,0.9582583,0.00007463114,0.0004415984,0.01407806,0.0002828277,0.005255743],"study_design_scores_gemma":[0.0000127607,0.00005778309,0.0189237,0.0001083592,0.00001282937,0.0003317715,0.9638332,0.0003404113,0.0002742543,0.01159021,0.004472003,0.00004268796],"study_design_candidate":"qualitative","study_design_consensus":"qualitative","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9825907,0.0001901919,0.002854113,0.002663919,0.00003072939,0.00003028704,0.00001967247,0.000007892277,0.01161252],"genre_scores_gemma":[0.9991605,0.00007806889,0.0003000488,0.0001659723,0.000006405414,0.00001590637,0.00001050262,0.000005614001,0.0002568731],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.0125994,"threshold_uncertainty_score":0.06663275,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02212840204159621,"score_gpt":0.3131275810693493,"score_spread":0.2909991790277531,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}