{"id":"W2177882951","doi":"10.5539/ies.v8n12p185","title":"Higher Education Quality: Perception Differences among Internal and External Stakeholders","year":2015,"lang":"en","type":"article","venue":"International Education Studies","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":35,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Perception; Higher education; Stakeholder; Psychology; Quality (philosophy); Class (philosophy); Mathematics education; Medical education; Pedagogy; Public relations; Political science; Computer science","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001813188,0.000116674,0.0001483495,0.0006071583,0.0006094711,0.001599601,0.0001532898,0.0004166349,0.005712165],"category_scores_gemma":[0.004777589,0.0001131467,0.000280566,0.0005700168,0.0006805465,0.0009215705,0.001119003,0.0006068447,0.0003554383],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0006860776,"about_ca_system_score_gemma":0.0004394726,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.002922979,"about_ca_topic_score_gemma":0.002823099,"domain_scores_codex":[0.9986413,0.0004077237,0.00009732885,0.0001032883,0.0004225237,0.0003277605],"domain_scores_gemma":[0.9959752,0.001379465,0.001074317,0.0001157381,0.0007023828,0.0007528891],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0001389429,0.0002571715,0.939541,0.00006005404,0.00003289174,0.0001601895,0.03395421,0.00009454731,0.003070017,0.0007811175,0.0006596518,0.02125011],"study_design_scores_gemma":[0.000005667105,0.0002888733,0.9223275,0.0000325519,0.00001085557,0.0001320787,0.07470235,0.0004385025,0.0006383497,0.0002180669,0.001194149,0.00001104201],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.997314,0.00003081042,0.0002625796,0.000193435,0.000004476565,0.000006883881,0.00002482662,0.00000226508,0.002160732],"genre_scores_gemma":[0.9995845,0.00001292035,0.00003764239,0.00003259728,0.000001807621,0.000003713385,0.00001712605,8.767431e-7,0.0003087558],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.005712165,"threshold_uncertainty_score":0.01910907,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.2629898763456551,"score_gpt":0.3973942143097495,"score_spread":0.1344043379640944,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}