{"id":"W2179192127","doi":"10.19030/jber.v2i3.2867","title":"The Success Of Chains: Customer Loyalty Or Customer Comfort?","year":2011,"lang":"en","type":"article","venue":"Journal of Business & Economics Research (JBER)","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":1,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of New Brunswick","funders":"","keywords":"Style (visual arts); Marketing; Product (mathematics); Font; Loyalty; Point (geometry); Construct (python library); Feeling; Advertising; Class (philosophy); Customer satisfaction; Psychology; Business; Social psychology; Computer science; History; Mathematics","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["insufficient_payload"],"consensus_categories":[],"category_scores_codex":[0.006968177,0.0003026483,0.0007211224,0.001087221,0.0006287186,0.0005025268,0.001850155,0.0001832951,0.0009507325],"category_scores_gemma":[0.0005334335,0.0002011658,0.0002647309,0.001672501,0.0006257772,0.002489374,0.0005997047,0.0008544767,0.0004169946],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0001570025,"about_ca_system_score_gemma":0.0004765375,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.00294133,"about_ca_topic_score_gemma":0.002644015,"domain_scores_codex":[0.9964543,0.0001217142,0.001548025,0.0003142853,0.0007035481,0.0008581295],"domain_scores_gemma":[0.9947733,0.0004820175,0.00150455,0.000689066,0.002460167,0.0000908436],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"not_applicable","study_design_scores_codex":[0.0225835,0.006015882,0.2348068,0.006502328,0.003248176,0.0007579158,0.005500922,0.003142818,0.0008023371,0.3674156,0.1406472,0.2085765],"study_design_scores_gemma":[0.003147436,0.0001106519,0.1577851,0.0004049721,0.0001772671,0.00009113029,0.00361694,0.002661547,0.0003498689,0.00487402,0.8260311,0.0007499286],"study_design_candidate":"not_applicable","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9570568,0.0005097298,0.00009313845,0.003740271,0.001509538,0.00045637,0.00001129564,0.00003010773,0.03659275],"genre_scores_gemma":[0.99407,0.001739264,0.0001176892,0.0006414191,0.00180516,0.00001585077,0.000006594312,0.00006875102,0.001535266],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.685384,"threshold_uncertainty_score":0.9999625,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1478636975936019,"score_gpt":0.3314772912396035,"score_spread":0.1836135936460016,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}