{"id":"W2179192127","doi":"10.19030/jber.v2i3.2867","title":"The Success Of Chains: Customer Loyalty Or Customer Comfort?","year":2011,"lang":"en","type":"article","venue":"Journal of Business & Economics Research (JBER)","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":1,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of New Brunswick","funders":"","keywords":"Style (visual arts); Marketing; Product (mathematics); Font; Loyalty; Point (geometry); Construct (python library); Feeling; Advertising; Class (philosophy); Customer satisfaction; Psychology; Business; Social psychology; Computer science; History; Mathematics","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001234961,0.0001801339,0.0002661808,0.001011047,0.001425743,0.007063582,0.0004670836,0.001298998,0.02662846],"category_scores_gemma":[0.006264013,0.0001277172,0.000203763,0.002225187,0.003362658,0.006427533,0.00158165,0.001192558,0.002188041],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001805901,"about_ca_system_score_gemma":0.001026133,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.007989556,"about_ca_topic_score_gemma":0.01008738,"domain_scores_codex":[0.9991283,0.000279901,0.00004993552,0.00007513622,0.0002507165,0.0002161235],"domain_scores_gemma":[0.9917911,0.002548411,0.002008499,0.0002268453,0.0009922876,0.002432752],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0004865938,0.0006341888,0.5040118,0.0007154598,0.0001860696,0.0005997537,0.02408623,0.0008218495,0.0006158815,0.1990064,0.04932903,0.2195068],"study_design_scores_gemma":[0.00004963055,0.000770901,0.6657068,0.001602303,0.000162967,0.0007461853,0.1286272,0.003268739,0.0009508151,0.08275423,0.1151863,0.0001739601],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.6433871,0.004438052,0.002663143,0.03144581,0.000307307,0.00008787066,0.0003517058,0.0000592717,0.3172597],"genre_scores_gemma":[0.9891331,0.0009660542,0.0001623071,0.000709833,0.0001004148,0.00001280157,0.00006450433,0.00001302046,0.008837853],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.02662846,"threshold_uncertainty_score":0.08908111,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1478636975936019,"score_gpt":0.3314772912396035,"score_spread":0.1836135936460016,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}