{"id":"W2200074292","doi":"10.1016/j.tranpol.2015.12.009","title":"The pursuit of satisfaction: Variation in satisfaction with bus transit service among riders with encumbrances and riders with disabilities using a large-scale survey from London, UK","year":2016,"lang":"en","type":"article","venue":"Transport Policy","topic":"Urban Transport and Accessibility","field":"Social Sciences","cited_by":57,"is_retracted":false,"has_abstract":false,"ca_institutions":"McGill University","funders":"Natural Sciences and Engineering Research Council of Canada","keywords":"Business; Service (business); Public transport; Customer satisfaction; Transit (satellite); Marketing; Scale (ratio); Service quality; Transport engineering; Engineering; Geography","routes":{"ca_aff":true,"ca_fund":true,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0007541049,0.0002568681,0.0004396369,0.001248297,0.0004624707,0.001122069,0.0004741008,0.0007685426,0.002187038],"category_scores_gemma":[0.00301373,0.0003152791,0.0008573568,0.003021926,0.0005703103,0.0009290671,0.001443054,0.0006154819,0.0004849008],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001257239,"about_ca_system_score_gemma":0.0005319126,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.1310559,"about_ca_topic_score_gemma":0.1553535,"domain_scores_codex":[0.9986261,0.0004216957,0.0003063352,0.0002172429,0.0002208755,0.0002078728],"domain_scores_gemma":[0.9979487,0.000385578,0.0008268441,0.0001217614,0.000416916,0.0003001589],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.00008089182,0.00002318642,0.9966163,0.00002604022,0.00006692317,0.00006650605,0.001608129,0.00004390904,0.0001939785,0.00001812743,0.0001880677,0.001067868],"study_design_scores_gemma":[0.000001422522,0.00002805691,0.9984793,0.000004436176,0.000006180273,0.00003171549,0.001274927,0.00002914329,0.00001313793,0.00000199281,0.0001262524,0.000003496666],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.998159,0.000103428,0.00005592167,0.00005022337,0.000002815507,0.00001452827,0.001181867,0.00000219722,0.000430052],"genre_scores_gemma":[0.9984291,0.00006240398,0.00004450332,0.00002563278,0.00000258586,0.00002243163,0.001069839,0.000002778687,0.0003407577],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.1310559,"threshold_uncertainty_score":0.2605861,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01856029892568177,"score_gpt":0.2678562066821634,"score_spread":0.2492959077564816,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}