{"id":"W2243579121","doi":"10.6844/ncku.2011.00208","title":"An Examination of Customer Retention in Mobile Telecommunications in the Canadian Context","year":2011,"lang":"zh","type":"dissertation","venue":"成功大學國際經營管理研究所碩士班學位論文","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Business; Customer retention; Marketing; Mobile phone; Leverage (statistics); Service quality; Customer delight; Customer satisfaction; Context (archaeology); Service provider; Customer advocacy; Advertising; Service (business); Telecommunications; Engineering; Computer science","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001524243,0.0001774613,0.0002939241,0.003621703,0.006999191,0.003046451,0.0009611057,0.0005178691,0.002945495],"category_scores_gemma":[0.005589931,0.0001598438,0.0002926019,0.009012155,0.001582058,0.0008215913,0.001342803,0.000739247,0.0001313623],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.03355327,"about_ca_system_score_gemma":0.04649077,"about_ca_topic_candidate":true,"about_ca_topic_consensus":true,"about_ca_topic_score_codex":0.9736911,"about_ca_topic_score_gemma":0.9891494,"domain_scores_codex":[0.9979783,0.0001971502,0.00003556724,0.00007039179,0.001034324,0.0006842904],"domain_scores_gemma":[0.9939623,0.0008367993,0.0006828051,0.00006014065,0.003779679,0.00067809],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0002263164,0.0002406852,0.7747186,0.0004436917,0.00009409347,0.0009735777,0.07802613,0.0007118324,0.001131486,0.008997642,0.008279093,0.1261569],"study_design_scores_gemma":[0.000004328679,0.00009522785,0.8881777,0.00008954407,0.00003772296,0.0001698316,0.1014977,0.0004903081,0.0002086148,0.0001858348,0.008997186,0.00004602393],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9777997,0.0007258593,0.00009676011,0.0009576515,0.000009706284,0.00003254273,0.0002615041,0.00000636147,0.02010987],"genre_scores_gemma":[0.997449,0.0006997689,0.0001136127,0.0001139211,0.00000605077,0.000008855538,0.00009377414,0.000003067332,0.001512022],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.03355327,"threshold_uncertainty_score":0.2434471,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.04090776860308514,"score_gpt":0.2850119479566535,"score_spread":0.2441041793535684,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}