{"id":"W2260071405","doi":"10.1177/1096348015584439","title":"Tourist Shoppers’ Evaluation of Retail Service: A Study of Cross-Border Versus International Outshoppers","year":2015,"lang":"en","type":"article","venue":"Journal of Hospitality & Tourism Research","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":45,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Tourism; Word of mouth; Business; Marketing; Service quality; China; Context (archaeology); Advertising; Product (mathematics); Customer satisfaction; Mainland China; Service (business); Geography","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0007660019,0.0002031552,0.0002887413,0.000566003,0.001212724,0.001863488,0.0002461169,0.0004404915,0.001791565],"category_scores_gemma":[0.002285333,0.0002255213,0.0002690058,0.000662951,0.0009169796,0.0008840123,0.0009445263,0.0007585153,0.0002095376],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0005761382,"about_ca_system_score_gemma":0.0005534432,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0172491,"about_ca_topic_score_gemma":0.03073017,"domain_scores_codex":[0.9996426,0.0001328109,0.0000188447,0.00003504256,0.00006355011,0.0001071286],"domain_scores_gemma":[0.9984877,0.0003706544,0.0004547531,0.00007183816,0.0002071297,0.000407848],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0002016973,0.0005710794,0.8111063,0.00003624251,0.00004077207,0.000681997,0.1797036,0.0000610574,0.001453607,0.0002329291,0.0002473407,0.005663465],"study_design_scores_gemma":[0.000006953413,0.0002999519,0.7283437,0.00001321788,0.00001174592,0.000240445,0.269892,0.0001730875,0.0001639622,0.00004369684,0.0007958895,0.00001527626],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9997426,0.000007386673,0.000007555132,0.000007843285,5.447217e-7,0.000001891427,0.000003991722,1.65466e-7,0.0002280103],"genre_scores_gemma":[0.9995746,0.00002113639,0.00002412455,0.00002671656,0.000001181982,0.000004643019,0.00001687578,8.444484e-7,0.0003298531],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.0172491,"threshold_uncertainty_score":0.03429741,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.2581677075119,"score_gpt":0.5029393070356646,"score_spread":0.2447715995237645,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}