{"id":"W2328402232","doi":"10.1016/j.jom.2016.03.005","title":"Editorial for Journal of Operations Management special issue on “Professional Service Operations Management (PSOM)”","year":2016,"lang":"en","type":"article","venue":"Journal of Operations Management","topic":"Quality and Supply Management","field":"Business, Management and Accounting","cited_by":31,"is_retracted":false,"has_abstract":true,"ca_institutions":"Université du Québec à Montréal","funders":"","keywords":"Service (business); Public relations; Value (mathematics); Professional services; Investment (military); Business; Marketing; Political science; Computer science; Law","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["metaepi_narrow","scholarly_communication","insufficient_payload"],"consensus_categories":[],"category_scores_codex":[0.002771174,0.000555389,0.0007234783,0.00175759,0.001102672,0.001071867,0.001370923,0.0001539713,0.001976932],"category_scores_gemma":[0.0001135848,0.0004037288,0.0005033559,0.0009495476,0.00009742288,0.00325114,0.0005914282,0.0003681264,0.0005520238],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0004012211,"about_ca_system_score_gemma":0.00009053163,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.00002759103,"about_ca_topic_score_gemma":0.0002462972,"domain_scores_codex":[0.9943802,0.0001260012,0.00240717,0.0005133825,0.001934872,0.000638391],"domain_scores_gemma":[0.9965126,0.0001113366,0.0006176389,0.0006771627,0.001968491,0.0001127587],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"not_applicable","study_design_scores_codex":[0.0005685463,0.001416278,0.00004195386,0.0005170854,0.001188943,0.00008697337,0.0001951561,0.04672741,0.00009700224,0.2493032,0.6813197,0.01853779],"study_design_scores_gemma":[0.006705138,0.0002882192,0.0007036405,0.0007830918,0.0009913137,0.00001288197,0.00250617,0.001798628,0.0000567624,0.002242003,0.9833595,0.0005526599],"study_design_candidate":"not_applicable","study_design_consensus":"not_applicable","genre_codex":"editorial","genre_gemma":"editorial","genre_scores_codex":[0.02952666,0.000275088,0.2878139,0.1556345,0.3533408,0.01200899,0.0002443523,0.0002438316,0.1609119],"genre_scores_gemma":[0.1154369,0.001693548,0.07519232,0.02108821,0.6967382,0.0008952828,0.0002429605,0.0003531006,0.08835945],"genre_candidate":"editorial","genre_consensus":"editorial","teacher_disagreement_score":0.3433974,"threshold_uncertainty_score":0.9999651,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02009115740708925,"score_gpt":0.2859348475849923,"score_spread":0.265843690177903,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}