{"id":"W2332368309","doi":"10.14783/od.v11i42.5000065506","title":"ŞEHİR İÇİ DENİZYOLU ULAŞIMINDA MÜŞTERİLERİN HİZMET ALGISI VE MEMNUNİYETİ: BİR UYGULAMA - CUSTOMER’S PERCEPTION OF SERVICE AND SATISFACTION IN MARITIME TRANSPORT IN THE CITY: AN APPLICATION","year":2014,"lang":"tr","type":"article","venue":"Öneri Dergisi","topic":"Public Administration and Governance","field":"Social Sciences","cited_by":3,"is_retracted":false,"has_abstract":true,"ca_institutions":"Yorkville University","funders":"","keywords":"Customer satisfaction; Business administration; Business; Service (business); Service quality; Psychology; Marketing","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["metaepi_narrow"],"consensus_categories":[],"category_scores_codex":[0.00206872,0.0003543839,0.0005038681,0.0002280536,0.0003177981,0.0001811118,0.0005386246,0.0004305238,0.000320901],"category_scores_gemma":[0.0000991675,0.0003432869,0.00009070565,0.001336556,0.0003677388,0.001154849,0.00004640595,0.0004189755,0.00003753136],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0002128698,"about_ca_system_score_gemma":0.0002420528,"about_ca_topic_candidate":true,"about_ca_topic_consensus":true,"about_ca_topic_score_codex":0.02982346,"about_ca_topic_score_gemma":0.1452353,"domain_scores_codex":[0.9962865,0.0006676913,0.0008716621,0.0007379446,0.0009145386,0.0005216925],"domain_scores_gemma":[0.998369,0.0001750323,0.0005468536,0.0005157869,0.0002008077,0.0001924852],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0005107758,0.001178488,0.6554062,0.0004417959,0.0000732259,0.00001934247,0.1314461,0.0001506424,0.01618553,0.03039561,0.000839774,0.1633526],"study_design_scores_gemma":[0.0009358175,0.0001612872,0.9513415,0.00007743508,0.00004774366,0.00001170024,0.01330184,0.003753727,0.00008208324,0.0007196953,0.02918506,0.0003821693],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9832129,0.00007844045,0.000807933,0.009639748,0.0002133071,0.0008076449,0.00006846719,0.00004421455,0.005127338],"genre_scores_gemma":[0.9969745,0.000439829,0.0003882914,0.001482837,0.0002511917,0.00008650948,0.0001159047,0.00002953151,0.0002313999],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.2959353,"threshold_uncertainty_score":0.9999019,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01926341917834751,"score_gpt":0.2917786488880711,"score_spread":0.2725152297097236,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}