{"id":"W2406081839","doi":"10.1057/jors.2015.24","title":"Offering a downgraded service to enhance profit?","year":2015,"lang":"en","type":"article","venue":"Journal of the Operational Research Society","topic":"Supply Chain and Inventory Management","field":"Business, Management and Accounting","cited_by":7,"is_retracted":false,"has_abstract":true,"ca_institutions":"Dalhousie University","funders":"Natural Sciences and Engineering Research Council of Canada; National Natural Science Foundation of China","keywords":"Service (business); Service provider; Business; Service design; Service delivery framework; Service level objective; Profit (economics); Purchasing; Service product management; Competition (biology); Service management; Marketing; Supply chain; Economics; Supply chain management; Microeconomics","routes":{"ca_aff":true,"ca_fund":true,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001478932,0.0004807734,0.0005368712,0.0006351213,0.0007817961,0.003254137,0.0009363519,0.00216399,0.01646645],"category_scores_gemma":[0.006228868,0.0004041724,0.000647605,0.0006779271,0.001822195,0.006169392,0.001489156,0.001317861,0.001061149],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.002261592,"about_ca_system_score_gemma":0.002260044,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.003679652,"about_ca_topic_score_gemma":0.004590117,"domain_scores_codex":[0.9988449,0.0003155566,0.00002835527,0.0001318578,0.0001938238,0.0004855672],"domain_scores_gemma":[0.9976764,0.0009835693,0.0004222713,0.000229437,0.0002511042,0.0004371435],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"theoretical_or_conceptual","study_design_scores_codex":[0.0006941398,0.0006112906,0.01727741,0.0004714149,0.00009804412,0.001442941,0.0007313131,0.0797262,0.01493082,0.7987307,0.004794951,0.08049084],"study_design_scores_gemma":[0.000339112,0.001208897,0.0203351,0.0003661496,0.0002937617,0.002437579,0.004963566,0.3239897,0.01033268,0.599272,0.03630668,0.0001548125],"study_design_candidate":"theoretical_or_conceptual","study_design_consensus":"theoretical_or_conceptual","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.7688829,0.0009241172,0.07753748,0.00980131,0.0001772965,0.0001712754,0.0002420303,0.0002518203,0.1420118],"genre_scores_gemma":[0.9952733,0.0001794759,0.00260088,0.0001331504,0.00002461032,0.00000727173,0.00001199946,0.00001016417,0.001759141],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.01646645,"threshold_uncertainty_score":0.05508572,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1387938037290649,"score_gpt":0.3770785309192806,"score_spread":0.2382847271902157,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}