{"id":"W2544635618","doi":"","title":"An empirical study on service quality perceptions and continuance intention in mobile banking context in India","year":2012,"lang":"en","type":"article","venue":"The Journal of Internet Banking and Commerce","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":58,"is_retracted":false,"has_abstract":false,"ca_institutions":"","funders":"","keywords":"Continuance; Mobile banking; Context (archaeology); Service quality; Perception; Computer science; Empirical research; World Wide Web; Quality (philosophy); Service (business); Knowledge management; Internet privacy; Marketing; Business; Psychology; Social psychology; Statistics; Geography; Mathematics","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0009423395,0.0002702304,0.0003796074,0.001190408,0.002429196,0.002178513,0.0005750185,0.0005988854,0.002525066],"category_scores_gemma":[0.003347273,0.00042536,0.0006622971,0.002145167,0.00123564,0.0009272657,0.001007577,0.001962012,0.0003264709],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001721821,"about_ca_system_score_gemma":0.002594021,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.05431765,"about_ca_topic_score_gemma":0.0807871,"domain_scores_codex":[0.9992715,0.0001799302,0.00005357709,0.00005967325,0.0001497971,0.0002855397],"domain_scores_gemma":[0.9942725,0.002488676,0.001191005,0.0001870706,0.0008014159,0.001059548],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.00006908899,0.0008914255,0.9612727,0.00003816108,0.0000408835,0.0005145716,0.03213475,0.00008771446,0.0004301974,0.0004931067,0.0001806425,0.003846754],"study_design_scores_gemma":[0.000007371967,0.0002754293,0.9102346,0.00003497483,0.00006108332,0.0002845059,0.08793978,0.0004281196,0.0001789165,0.00007762827,0.0004617278,0.00001588613],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9993837,0.00001573951,0.00001473126,0.00003906833,0.000001346998,0.000003664532,0.00001164681,5.946457e-7,0.0005296099],"genre_scores_gemma":[0.9996642,0.00003495166,0.00003810408,0.0000243161,0.000001795959,0.000004570765,0.00002164535,7.036875e-7,0.0002097848],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.05431765,"threshold_uncertainty_score":0.108003,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.05143966588530755,"score_gpt":0.3416179466897483,"score_spread":0.2901782808044407,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}