{"id":"W2544635618","doi":"","title":"An empirical study on service quality perceptions and continuance intention in mobile banking context in India","year":2012,"lang":"en","type":"article","venue":"The Journal of Internet Banking and Commerce","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":58,"is_retracted":false,"has_abstract":false,"ca_institutions":"","funders":"","keywords":"Continuance; Mobile banking; Context (archaeology); Service quality; Perception; Computer science; Empirical research; World Wide Web; Quality (philosophy); Service (business); Knowledge management; Internet privacy; Marketing; Business; Psychology; Social psychology; Statistics; Geography; Mathematics","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.003731528,0.0001482235,0.0003031587,0.0002495127,0.00008809225,0.0001524715,0.0002701098,0.00005701714,0.00008220051],"category_scores_gemma":[0.00004592369,0.0001082092,0.0000354986,0.0003049914,0.00004503639,0.0009630601,0.0001273078,0.0005329179,0.00001049744],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00003958334,"about_ca_system_score_gemma":0.000006573634,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.002494038,"about_ca_topic_score_gemma":0.002867084,"domain_scores_codex":[0.9985462,0.0003198737,0.0005749959,0.000121018,0.0002141371,0.0002237149],"domain_scores_gemma":[0.9991084,0.000221555,0.0003638153,0.0001668523,0.0001160093,0.00002339356],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0002674189,0.0006336815,0.9634929,0.00005596512,0.00001870118,0.000002468611,0.02496195,0.00001626575,0.00008397017,0.0005227955,0.00006404641,0.009879854],"study_design_scores_gemma":[0.0009679911,0.0001084663,0.9311427,0.0002851209,0.00003386338,0.00001472659,0.06589395,0.0006119874,0.000003514892,0.0002296175,0.0005829963,0.0001250058],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9979606,0.0003377911,0.00006511893,0.0006869278,0.0001693081,0.0001911629,6.66151e-7,0.00001154702,0.0005769362],"genre_scores_gemma":[0.9945396,0.0000229019,0.000007537544,0.005166177,0.0002296624,0.000005905076,0.000002020514,0.00001143375,0.00001477057],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.040932,"threshold_uncertainty_score":0.4412642,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.05143966588530755,"score_gpt":0.3416179466897483,"score_spread":0.2901782808044407,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}